Justin Wade-Lennon
Pickering
Summary
Dynamic courier with proven expertise at Purolator, excelling in customer service and relationship building. Recognized for timely deliveries and meticulous attention to detail, ensuring client satisfaction. Skilled in inventory management and adept at navigating complex routes, contributing to operational efficiency and repeat business through dependable service.
Overview
6
6
years of professional experience
Work History
Courier
Purolator
09.2019 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
Education
Advanced Diploma - Operations Management
Centennial College of Applied Arts And Technology
Scarborough, None04.2017
Certificate - Accounting
Centennial College of Applied Arts And Technology
Scarborough, None04.2016
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Decision-making
- Relationship building and rapport
- Multitasking and organization
- Verbal and written communication
- Inventory management
- Punctuality and reliability
- Organizational skills
- Teamwork and collaboration
- Problem-solving abilities
Languages
English
Elementary
Timeline
Courier
Purolator
09.2019 - Current
Advanced Diploma - Operations Management
Centennial College of Applied Arts And Technology
Certificate - Accounting
Centennial College of Applied Arts And Technology
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