Justin Thompson

• Developing and implementing strategic business initiatives to enhance growth, profitability, and industry leadership.
• Building and refining white-labeled coaching systems, automation solutions, and robust CRM infrastructures tailored to fitness and wellness businesses.
• Leading cross-functional teams in operations, sales, marketing, and technology to ensure seamless execution and exceptional client experiences.
• Establishing strategic partnerships and B2B collaborations that expand market reach and amplify client value.
• Driving a company culture rooted in conscious leadership, continuous innovation, and sustainable growth.
• As CEO and Founder of Personal Training Systems Inc. (PTSI), I lead our vision and strategic direction to help gyms, wellness organisations, and fitness professionals scale effectively through smart systems, innovative technology, and conscious leadership.

• I drove transformational growth, achieving a 225% increase in personal training revenue and significantly enhancing overall club profitability.
• During my tenure, I played a critical role in expanding the personal training team from a single trainer with one client to a robust department of 8 trainers supporting over 50 active clients.
• Additionally, I strategically introduced athletic therapy and strength and conditioning services, diversifying our offerings and elevating the club's competitive edge.
• By implementing targeted sales campaigns, optimising onboarding processes, and integrating efficient CRM systems, I increased client retention and satisfaction.
• My efforts played a key role in transforming GAC into a comprehensive, full-service athletic facility, strengthening its brand reputation, operational capabilities, and community presence.

Established and presided over student calisthenics club, designing weekly training sessions.

• Recruited and directed executive team, overseeing operations, scheduling, and communications.
• Planned and executed events and workshops while forging partnerships for space and equipment.
• Increased membership and engagement through strategic campus promotions and social media outreach.

• Guided and mentored trainers.
• Helped trainers improve their consultation and personal training skills.

• Trained clients of various populations and conditions, Including people with various mental disorders and abilities.
• Sold packages, developed and implemented effective and client centric programs.
• Helped the gym in times of need (coverage, classes and events).

• Achieved the Personal Trainer of the Year 2022 award.
• Trained and assisted people with special accommodations by hosting special biweekly group classes catered for the special populations.
• Assisted in the rehabilitation and prehabilitation of clients.
• Helped athletes perform better in their sport by implementing sport-specific training protocols.
• Helped create positive change in a vast majority of my clients through motivational interviewing and empathy.

• Supported and trained staff in business functions.
• Sold product.
• Received highly positive customer feedback for outstanding service regularly.
• Repaired and maintained machines, glycol units and plumbing systems.

• Assembled and created plumbing systems.
• Serviced fixtures and pre existing fixtures.
• Liaised with customers and provided excellent service.