Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Swensen

Hospitality
Los Angeles

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

OG Cannabis Cafe
10.2024 - Current
  • Company Overview: High volume service in a restaurant where you can purchase and smoke cannabis legally.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Rusty 310.779.4631

Operations Manager/Sales

Mehraban Rugs
05.2023 - 09.2024
  • I handled the shipping of luxury rugs across the globe, a team of movers and sample library
  • I assisted with the other sales members as well as my own clients stock and custom rugs.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Soheil 310.657.4400

Server

Pacific Coast Spirits Distillery & Kitchen
07.2022 - 12.2022
  • Company Overview: Served comfort food, craft cocktails, in a relaxed atmosphere.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Matty Gosney-206.856.1797

Server/Bartender

Kaiser Grille
01.2022 - 04.2022
  • Company Overview: Fine Dining Steak House, Craft Cocktails, Extensive Wine List
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Michael Higgins - 813.495.9647

Server

Workshop Kitchen & Bar
08.2020 - 12.2021
  • Company Overview: Contemporary Farm to Table Concept Restaurant with craft cocktails & wine
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Kyle Martin/Charles - 760.459.3451

Education

High School Diploma -

Murray High School
Murray City, UT
05.2001 -

Skills

Strong work ethic

Food safety practices

Guest engagement

Hospitality service expertise

Team collaboration

Task prioritization

Memory retention

Allergy awareness

Point of sale operation

Timeline

Server

OG Cannabis Cafe
10.2024 - Current

Operations Manager/Sales

Mehraban Rugs
05.2023 - 09.2024

Server

Pacific Coast Spirits Distillery & Kitchen
07.2022 - 12.2022

Server/Bartender

Kaiser Grille
01.2022 - 04.2022

Server

Workshop Kitchen & Bar
08.2020 - 12.2021

High School Diploma -

Murray High School
05.2001 -

Similar Profiles

CREATE PROFILE
Justin SwensenHospitality