My life career is focused on gratifying the needs of others and maturing within from each experience gained along the way. I strive to provide client satisfaction within each organization I represent.
Overview
24
24
years of professional experience
Work History
Service Manager
Harvest
08.2014 - Current
Provide outstanding customer service to ensure the absolute best dining experience
Address problems head-on and implement successful corrective actions to maintain positive customer relations .
Answer phone calls to make reservations, providing any information for questions that customers may have
Maintain professional demeanor by staying calm when addressing unsatisfied customers
Coordinated cross-departmental efforts to address complex customer issues, facilitating stronger collaboration between managers, staff, and chefs
Foreman Painter
Zerby Painting
03.2005 - 01.2014
Effectively communicated with clients to ensure colors, textures, times, and dates met their expectations
Maintained excellent client relationships by addressing concerns promptly and delivering exceptional results
Adapted quickly to meet new demands presented by clients at moments notice
Pizza Maker
Round Table
02.2000 - 11.2003
Utilized excellent sociability skills when interacting with customers, addressing their needs, and resolving any issues promptly
Developed powerful prioritization skills by juggling multiple orders during peak hours without compromising quality.
Crafted quality pizza that exceeded customer satisfaction and expectations
Used professionalism towards customers to prevent negative reviews and profit loss of business
Initial Review Pharmacy Specialist at Prime Therapeutics (formerly Magellan Rx)Initial Review Pharmacy Specialist at Prime Therapeutics (formerly Magellan Rx)