Justin Sousa
Toronto,ON
Summary
Developed skills in fast-paced operational environment, consistently managing multiple tasks and priorities. Expertise in streamlining processes and enhancing efficiency through effective project coordination. Seeking to transition into new field where these transferable skills can drive success and innovation.
Work place safety is a priority. Adaptable and works well in a team environment.
Overview
18
18
years of professional experience
Work History
Junior Property & Operations Coordinator
University of Toronto Family Housing & Residence
04.2024 - Current
- Control costs to keep business operating within budget and increase profits.
- Responsible for managing and overseeing 2 apartment buildings, with 712 and units.
- Enhanced tenant satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Perform routine building inspections
- Assessing issues and damage to property and communicate with outside contractors and trades to ensure buildings are maintained.
- Report issues to higher management with great detail.
- Manage purchasing, sales, marketing and tenant account operations efficiently.
- Responsible for managing cleaning staff, technicians, plumbers, electricians, and movers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Precinct Properties Supervisor
Legislative Assembly Of Ontario
11.2016 - 07.2018
- Oversaw daily operations of the Legislative Assembly, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Trained staff and ensured all equipment was to code and all chemicals were used safely.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Created and managed project plans, timelines and budgets.
Environmental Services Supervisor
St. Joseph's Health Centre
03.2007 - 06.2016
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Cleaned elevators, glass, and planters in public areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
Education
Honors Bachelor of Music Degree - Music Theory
University of Toronto
06-2013
Bachelor of Arts - Anthropology
University of Toronto
Toronto, ON06-2011
Skills
- WHMIS Training
- Safety oversight
- Microsoft Office (MOS) Expert
- Knowledgeable in Mac systems
- Asbestos Training
- SAP/ERP Software Training
- Occupational Health & Safety Training
- Exceptional Organizational Skills
- Strong Problem Solver
- Class 5 Ontario Driver's License (Clean Abstract)
- Ontario Boating License
Languages
English
Native or Bilingual
French
Professional Working
Italian
Full Professional
Portuguese
Professional Working
Interests
- Music
- Participating in local clean-up initiatives
- Coding and Programming
- Participate in Ice Hockey and Boxing, as recreational activities to maintain physical fitness
- Participate in Marathon Running and Powerlifting, as recreational activities to maintain physical fitness
- Volunteering at Salvation Army - Community Outreach, Community Meals, and Food Bank Volunteer
- Auto Repair/Restoration
- DIY and Home Improvement
- Martial Arts (Brazilian Jiu-Jitsu)
- Running
- Road Trips
Timeline
Junior Property & Operations Coordinator
University of Toronto Family Housing & Residence
04.2024 - Current
Precinct Properties Supervisor
Legislative Assembly Of Ontario
11.2016 - 07.2018
Environmental Services Supervisor
St. Joseph's Health Centre
03.2007 - 06.2016
Honors Bachelor of Music Degree - Music Theory
University of Toronto
Bachelor of Arts - Anthropology
University of Toronto
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