Justin Silva
Cambridge,ON
Summary
Experienced with client relationship management, prospecting, and negotiation. Utilizes targeted strategies to identify and capitalize on sales opportunities, achieving consistent revenue growth. Track record of leveraging persuasive communication and strategic planning to drive sales success.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Upper Canada Forest Products
08.2018 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Attended industry trade shows to network with potential clients and stay current on market trends.
- Established new accounts through cold calling and personal visits to potential customers.
Inside Sales Representative (Team Lead)
Upper Canada Forest Products
09.2017 - 08.2018
- Business to business - generating incremental, profitable business
- Performing needs analyses, cost comparisons, and cross sales activities
- Creating new content to help communicate the concept of value selling
- Making outbound sales calls to reach decision makers and qualifying
- Managing account retention programs
- Effective use of CRM to manage activities, sales funnel, and forecasting
- Preparing professional quotations and LOUs
- Participating in trade shows/educating customers
- Field sales support
Loss Prevention Investigator
Walmart Canada - Mississauga, Dixie Supercenter
02.2015 - 09.2017
- Conducting external apprehensions for theft and fraud
- Conducting internal investigations
- Merchandise protection audits
- Daily patrols interior and exterior
- Effective use of CCTV cameras - IP based
- Maintaining a secure and effective work environment
- Supervise store evacuation procedures
- Play an active role in the safety committee - First Aid
- Report directly to District Loss Prevention Market Leader
Sales Team Leader
Target - Square One, Mississauga
03.2013 - 02.2015
- Helped customers make informed decisions by delivering a great shopping experience, maintaining store appearance, ensuring price scan accuracy and loss prevention policies were followed
- Perform Leader on Duty responsibilities; ensure team was productive, and meeting brand expectations
- Pricing and presentation functions; drive sales through transition sets, supervise team members to follow company guidelines for presentation
- Sales floor functions; establish consistent routines, monitor sales patterns and remerchandise
- All Canadian Target operations closed in 2015
Education
Advanced Diploma - Business Administration & Marketing
Sheridan College
01.2016
Diploma - Police Foundations (Law Enforcement / Security)
Sheridan College
01.2012
Skills
- Motivated team player
- Customer relationship building
- Strong negotiation skills
- High transactional volume business
- Customer Service-oriented
- CRM software proficiency
Accomplishments
- Generated $1.1m in new business revenue through targeted prospecting and relationship building efforts over the last 12 months
- Achieved 35% of recapturing accounts from an inactive account list
- Managed a portfolio of 154 accounts providing for $7.4m in sales
- Second consecutive 1st place winner - Cold calling contests on the Inside Sales Desk in terms of volume orders and dollar value
- Commendation of Courage - Peel Regional Police / Sgt. Chapman #2540
Timeline
Outside Sales Representative
Upper Canada Forest Products
08.2018 - Current
Inside Sales Representative (Team Lead)
Upper Canada Forest Products
09.2017 - 08.2018
Loss Prevention Investigator
Walmart Canada - Mississauga, Dixie Supercenter
02.2015 - 09.2017
Sales Team Leader
Target - Square One, Mississauga
03.2013 - 02.2015
Advanced Diploma - Business Administration & Marketing
Sheridan College
Diploma - Police Foundations (Law Enforcement / Security)
Sheridan College
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