Justin Redmond
Summary
Disciplined and results-oriented professional with 15+ years of experience in security, compliance, and secure communications. Proven ability to enforce policy, investigate incidents, and document findings with precision. Skilled in conflict resolution, decision-making under pressure, and maintaining professionalism in difficult situations. Ready to bring strong leadership, accountability, and public service values to a bylaw enforcement role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Petty Officer Second Class, Naval Communicator
Canadian Armed Forces
11.2010 - Current
- Served as Unit Security Supervisor, responsible for overseeing security protocols, guarding classified facility security, briefing and training alternate security officers, maintaining organizational clearance status, and ensuring compliance with Canada’s Contract Security Manual and security screening processes.
- Acted as Information Systems Security Officer (ISSO), managing system-level security, risk assessment, policy implementation, incident response, access control, and compliance with organizational cybersecurity frameworks.
- Enforced communication security regulations and verified compliance with federal directives.
- Investigated and documented procedural irregularities, security incidents, and breaches.
- Liaised with law enforcement, intelligence, and government agencies to coordinate compliance and enforcement efforts.
- Supervised personnel in conflict de-escalation, regulatory adherence, and reporting procedures.
- Prepared formal reports, statements, and documentation for internal investigations and audits.
- Exercised authority in upholding operational integrity and enforcing standards under pressure.
Store Systems Coordinator
Loblaw Companies Limited
10.2008 - 03.2010
- Deployed Linux and UNIX-based Dell servers for store operations, improving infrastructure management.
- Troubleshot and repaired IBM, Dell, and Toshiba hardware, collaborating with vendors to improve performance.
- Managed third-level onsite support using Remedy, guiding team members in resolving escalated issues.
- Provided remote support via phone, email, Remote Desktop, and PCAnywhere, enhancing user assistance.
- Participated in on-call rotation, resolving emergency server failures and reducing downtime.
- Created and maintained support documentation, streamlining processes and team collaboration.
Education
Bachelor of Management - undefined
Athabasca University
Athabasca, AB10.2025
Diploma - Computer Systems Technician - Networking (Co-Op)
Georgian College
Barrie, ON08.2008
Skills
- Conflict resolution
- Report writing
- Public communication
- Policy and security enforcement
- Incident investigation
- Decision-making under pressure
- Team leadership
- Time management
- Microsoft Office
- Attention to detail
- Independent and reliable
Certification
- Primary Leadership Qualification
- Alternate Instructional Techniques
- Top Secret Security Clearance (Active – RCMP/CAF Verified)
- Valid BC Class 5 Driver’s License
HONOURS & AWARDS
Canadian Forces’ Decoration (CD), Special Service Medal (SSM) - Expedition
Timeline
Petty Officer Second Class, Naval Communicator
Canadian Armed Forces
11.2010 - Current
Store Systems Coordinator
Loblaw Companies Limited
10.2008 - 03.2010
Bachelor of Management - undefined
Athabasca University
Diploma - Computer Systems Technician - Networking (Co-Op)
Georgian College