Justin Perkins
Grass Valley
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Churches
04.2023 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Unloader Associate
FedEx
10.2022 - 01.2023
- Collaborated with team members to complete high-volume unloading projects ahead of schedule.
- Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
- Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
- Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
- Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.
Crew Member
Kentucky Fried Chicken
10.2019 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Shift Leader
Dunkin' Donuts
08.2018 - 09.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Freeport High School
Freeport, ME03.2017
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Guest Services
- Customer Complaint Resolution
- Customer Assistance
- Team Collaboration
Timeline
Customer Service Cashier
Churches
04.2023 - 05.2023
Unloader Associate
FedEx
10.2022 - 01.2023
Crew Member
Kentucky Fried Chicken
10.2019 - 10.2021
Shift Leader
Dunkin' Donuts
08.2018 - 09.2019
High School Diploma -
Freeport High School
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