Hi, I’m
Justin Pelletier
Vita,Canada
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bringing a number of years with valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Knowledgeable in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
16
years of professional experience
Work History
Keystone Agrimotive
Parts Specialist
06.2022 - Current
Job overview
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise and followed bin system accurately to minimize inventory errors.
- Tracked parts use and charged items to customer accounts for billing.
- Ordered parts from various distributors to fulfill demands.
Penner Farm Service
Assistant Service Manager
10.2018 - 06.2022
Job overview
- Met with customers to discuss service needs and develop effective and practical solutions.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Followed up with customers during and after installations to verify satisfaction.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Scheduled Boumatic, Hog, Poultry and Grain service calls. Managing a group of 12 technicians.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Quoted and billed customers accordingly.
DNA Genetics
Swine Technician
05.2015 - 09.2018
Job overview
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Oversaw feeding, watering and health monitoring of swine stock, prioritizing health and wellness.
- Worked in laboratory section, testing animal bio-material for degradation or disease.
- Packaged and stored Boar semen product for transport to farm locations.
Southeast Health
Custodial Worker
12.2014 - 05.2015
Job overview
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained floor cleaning and waxing equipment.
- Collected trash and emptied receptacles and recycling containers.
- Supervised supplies in inventory and submitted reorder requests.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments by vacuuming, cleaning windows and dusting.
Maple-Leaf Agri Farms
Swine Technician
04.2013 - 02.2014
Job overview
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Oversaw feeding, watering and health monitoring of swine stock, prioritizing health and wellness.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Shipping and receiving of animals as needed.
- Various maintenance tasks which included waterer repairs, feed line repairs and ventilation.
Hylife
Swine Technician
10.2011 - 03.2013
Job overview
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
- Cleaned stalls, pens and equipment using high pressure washer for optimal health of the animals.
- Shipping and receiving of animals as needed, weanling and sows.
- Processing new piglets after birth.
Duffys Taxi
Senior Telephone Operator
02.2008 - 12.2010
Job overview
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Education
Green Valley School
High School Diploma
Skills
Service planning
Documentation and reporting
Sanitation practices
Basic Mechanical Skills
Staff Management
Schedule Coordination
Returns processing
Customer Service
Shipping and receiving
Warehouse operations
Packaging and labeling
Warranty administration
Parts identification
Invoice processing
Order fulfillment
Forklift operation
Computer skills
Data entry
Languages
English
Advanced (C1)
Timeline
Parts Specialist
Keystone Agrimotive
06.2022 - Current
Assistant Service Manager
Penner Farm Service
10.2018 - 06.2022
Swine Technician
DNA Genetics
05.2015 - 09.2018
Custodial Worker
Southeast Health
12.2014 - 05.2015
Swine Technician
Maple-Leaf Agri Farms
04.2013 - 02.2014
Swine Technician
Hylife
10.2011 - 03.2013
Senior Telephone Operator
Duffys Taxi
02.2008 - 12.2010
Green Valley School
High School Diploma