Justin Payne
Vancouver,BC
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Plumbing Project Manager
Custom Air Ltd
05.2022 - Current
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to management and clients.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Achieved project deadlines by coordinating with technicians to manage performance.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated meetings to collect project requirements and user feedback.
Plumbing Service Manager
Infiniti Construction Group, (Starbucks)
01.2020 - 05.2022
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored inventory levels and placed orders to replenish stock.
- Analyzed service reports to identify areas of improvement.
- Developed customer loyalty programs to increase customer satisfaction.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Offered guidance and training to junior team members.
- Repaired plumbing systems, components, and equipment.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Read blueprints to determine appropriate materials and procedures for each project.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Prepared budgets and estimated costs for potential work on piping systems.
Construction Plumber
Daryl-Evans Mechanical
01.2016 - 01.2020
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Complied with state plumbing codes throughout duration of each project.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Eliminated risks by correctly identifying potential safety hazards.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
Hazardous Waste Technician, Sales
GFL Environmental
02.2007 - 01.2016
- Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
- Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
- Removed soil, debris and other materials from spill sites and placed in appropriate containers.
- Handled emergency spills and environmental cleanup requests with organized approach.
- Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
- Sampled and characterized waste to generate accurate materials profiles.
- Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
- Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
Education
Red Seal Plumber - Plumbing And Piping Trades
British Columbia Institute of Technology
Burnaby, BC06.2020
Diploma - Sales And Marketing
British Columbia Institute of Technology
Vancouver06.2012
No Degree - Landscape Construction.
Vancouver Island University
Nanaimo, BC2006
Skills
- Codes Compliance
- Remodels and New Construction
- Project Estimation and Bidding
- Skilled With Both Hand and Power Tools
- Project Bids
- Piping Installation
- Residential Construction
- Plumbing
- Commercial Construction
- Project Management
- System Testing
- Cooperative Team Member
- Estimate Preparation
- Equipment Operation
- Blueprint Reading
- Troubleshooting
- HVAC Knowledge
Languages
English
Native or Bilingual
Timeline
Plumbing Project Manager
Custom Air Ltd
05.2022 - Current
Plumbing Service Manager
Infiniti Construction Group, (Starbucks)
01.2020 - 05.2022
Construction Plumber
Daryl-Evans Mechanical
01.2016 - 01.2020
Hazardous Waste Technician, Sales
GFL Environmental
02.2007 - 01.2016
Red Seal Plumber - Plumbing And Piping Trades
British Columbia Institute of Technology
Diploma - Sales And Marketing
British Columbia Institute of Technology
No Degree - Landscape Construction.
Vancouver Island University
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