JUSTIN PALMARES
Calgary,AB
Summary
Customer Service professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Administrative Assistant
IloBiz Solutions Inc
08.2022 - 08.2023
- Creating and maintaining recordkeeping systems and other data
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Human Resource Officer
IloBiz Solutions Inc
09.2021 - 08.2022
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Coordinated employee placements and administrative details.
Data Manager
IloBiz Solutions
06.2019 - 08.2021
- Data entry and data management
- Storing, developing, organizing and analyzing company data.
- Devised and implemented reliable data management procedures to enable usability and security of company data.
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Analyzed content access, retention and evaluation projects to maintain nonstop information repository.
Event Manager
Passion 8 Events
06.2017 - 03.2019
- Event planning, handling of staff, supplier management, security management
- In-charge of handling artists and performers.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Coordinated with sales and marketing teams to publicize and promote events.
Education
Post-Diploma Professional Certificate - International Business Management
Southern Alberta Institute of Technology
Calgary, AB08.2024
Bachelor of Science - Business Administration, Marketing Management
University of San Agustin
Iloilo, Philippines01.2023
Skills
- Providing good client/customer service
- Sales (Entrepreneurial ventures)
- Human resource processes, hiring, interviews, on-boarding, training, conflict resolution
- Data entry, data development, data management and data analysis
- Administrative work:
- Organizing, document filing, scheduling
- Microsoft office, Google workspace, Canva, basic level Adobe Photoshop
- Event staffing, event management
- Recordkeeping, clerical
- Database Management
- Expense Reporting
- Research
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Certification
- Inbound Sales, Hubspot Academy - Oct 19 2023 - Nov 17 2025
- Email Marketing, Hubspot Academy - Nov 1 2023 - Nov 30 2025
- Sellsafe Cannabis, Alberta Gaming, Liquor and Cannabis - Sep 20 2023 - Sep 20 2028
Timeline
Administrative Assistant
IloBiz Solutions Inc
08.2022 - 08.2023
Human Resource Officer
IloBiz Solutions Inc
09.2021 - 08.2022
Data Manager
IloBiz Solutions
06.2019 - 08.2021
Event Manager
Passion 8 Events
06.2017 - 03.2019
Post-Diploma Professional Certificate - International Business Management
Southern Alberta Institute of Technology
Bachelor of Science - Business Administration, Marketing Management
University of San Agustin
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