Justin Nguyen
Anaheim
Summary
Analytical Business Administration student with a concentration in Economics. Developed strong analytical skills through academic research and business simulations. Thrives in fast-paced environments, bringing experience from the service industry. Skilled in communication, conflict management, and delivering client-focused solutions, seeking to leverage expertise in a Corporate Finance or Business Administration role.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Mokkoji
Irvine
10.2023 - Current
- Consistently utilize consultative upselling techniques to drive daily revenue and exceed shift sales targets.
- Managed client relationships and delivered exceptional customer service in high-volume, fast-paced environment.
- Resolved customer concerns swiftly using conflict management skills, ensuring high satisfaction and fostering repeat business.
- Coordinated with team members to prioritize and execute multiple tasks, optimizing service workflows.
- Process financial transactions efficiently, reconcile daily payments, and maintain strict accuracy in cash handling and digital payment processing.
Education
Bachelor of Arts - Economics
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Technical Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Professional Skills: Client Relationship Management, Revenue Generation (Upselling), Financial Transaction Processing, Conflict Resolution, Time Management, Adaptability in High-Volume Operations
Relevant Academic Projects
- Statistical Analysis & Market Research: Conducted a comprehensive statistical analysis on regional gas prices. Applied hypothesis testing and advanced data evaluation techniques to draw actionable conclusions, culminating in a highly structured, data-driven report.
- Business Marketplace Simulation: Acted as a key decision-maker in a comprehensive marketplace simulation. Formulated strategy for product modifications, established pricing models, and determined optimal media placement to maximize market share and profitability over multiple financial quarters.
- Corporate Ethics Case Study: Collaborated cross-functionally on a presentation analyzing organizational behavior, focusing on corporate compliance and ethical failures. Integrated key business theories to propose structural improvements.
Timeline
Restaurant Server
Mokkoji
10.2023 - Current
Bachelor of Arts - Economics
California State University, Fullerton