Results-driven retail sales lead with strengths in sales strategy development and team building. Proven ability to enhance customer satisfaction and streamline operations for optimal performance.
Overview
3
3
years of professional experience
Work History
Retail Sales Lead
Dodger Stadium
Los Angeles, CA
02.2025 - Current
Supervised daily retail operations to ensure optimal customer service and satisfaction.
Trained and mentored new sales associates on product knowledge and sales techniques.
Implemented visual merchandising strategies to enhance product displays and attract customers.
Assisted in inventory management, maintaining stock levels, and minimizing shrinkage.
Collaborated with management to develop promotional strategies that increased foot traffic.
Bank Teller Intern
US Bank
Los Angeles, CA
08.2023 - 06.2024
Processed customer transactions accurately and efficiently, ensuring satisfaction and trust in banking services.
Assisted customers with account inquiries, providing detailed information on products and services.
Maintained cash drawer integrity by balancing daily transactions and resolving discrepancies.
Collaborated with team members to streamline operational workflows, enhancing service delivery times.
Educated customers on digital banking tools, promoting usage of online services for convenience.