Retail Sales Associate
Express Clothing Store
West Covina
10.2023 - 01.2024
- Assisted customers with product selection and provided style advice.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Restocked shelves and displays to keep inventory levels consistent.
- Handled customer inquiries and resolved issues in a timely manner.
- Collaborated with team members to achieve daily sales goals.
- Participated in training sessions to learn about new products and promotions.
- Monitored fitting room activity to ensure a positive shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Inspected purchased items for defects before handing them over to customers.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
