Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanis Markar

North Hollywood

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Dental Office Manager

Dr Aram Tsolakyan Office
01.2014 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.

Education

High School Diploma -

Herbert Hoover High School
Glendale, CA
06.2009

Skills

  • Dental Office Management
  • Patient Scheduling
  • Schedule Management
  • Insurance Billing
  • Employee Training
  • Computer Skills
  • Professional and Courteous
  • Decision-Making
  • Excellent multitasking capability
  • Phone and Email Etiquette
  • Payment Processing

Timeline

Dental Office Manager

Dr Aram Tsolakyan Office
01.2014 - Current

High School Diploma -

Herbert Hoover High School

Similar Profiles

CREATE PROFILE
Melanis Markar