Justin Lai
Toronto,ON
Summary
Adept at fostering teamwork and collaboration, I excelled in fast-paced environments at Toronto Fashion Bloom, enhancing customer satisfaction through exceptional service and merchandising knowledge. My proactive approach and positive attitude significantly contributed to creating engaging retail experiences, showcasing my ability to manage and display merchandise effectively.
Overview
1
1
year of professional experience
Work History
Volunteer
Inland Pop up
05.2023 - 05.2023
- Worked effectively in fast-paced environments.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
- Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.
Volunteer
Toronto Fashion Bloom
05.2023 - 05.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
Volunteer
Canadian Arts and Fashion
11.2022 - 11.2022
- Assisted with special events and programs.
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Volunteer
Canada Bridal Show
09.2022 - 09.2022
- Determined proper shoes, jewelry, head wear, and other accessories to complement designer outfits.
- Maintained a clean, welcoming environment in the dressing area, promoting positive customer experiences.
- Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect.
- Collaborated with hair and makeup departments to align looks with specific image plans during events.
- Fitted models with outfits as per designer specifications.
- Supported models when clothing was uncomfortable.
Volunteer
Toronto Runway Producation
09.2022 - 09.2022
- Determined proper shoes, jewelry, head wear, and other accessories to complement designer outfits.
- Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect.
- Collaborated with hair and makeup departments to align looks with specific image plans during events.
- Tracked all clothing and accessories used in runway shows and photo shoots.
- Steamed and pressed garments prior to runway shows.
Education
No Degree - Fashion
Seneca
05.2025
Skills
- Teamwork and Collaboration
- Merchandising knowledge
- Merchandise Display
- Product Knowledge
- Positive Attitude
Languages
English
Professional Working
Chinese (Mandarin)
Professional Working
Timeline
Volunteer
Inland Pop up
05.2023 - 05.2023
Volunteer
Toronto Fashion Bloom
05.2023 - 05.2023
Volunteer
Canadian Arts and Fashion
11.2022 - 11.2022
Volunteer
Canada Bridal Show
09.2022 - 09.2022
Volunteer
Toronto Runway Producation
09.2022 - 09.2022
No Degree - Fashion
Seneca
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