Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Justin Kautz

Ione

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Emerald Site Services
Sacramento
04.2016 - Current
  • Oversaw daily operations and ensured compliance with safety standards.
  • Managed team performance and facilitated training sessions for staff.
  • Developed and implemented efficient workflow processes for service delivery.
  • Resolved client inquiries and maintained positive relationships with customers.
  • Coordinated scheduling and resource allocation for project execution.
  • Conducted regular site inspections to ensure operational excellence and safety compliance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Conducted performance reviews for team members.

Skills

  • Team management
  • Workflow optimization
  • Budget monitoring
  • Performance evaluation
  • Cdl operations & Class A driver
  • Process improvement
  • Complex Problem-solving
  • Expectation setting
  • Team leadership
  • Customer service
  • Performance evaluations
  • Project management

Certification

  • Commercial driver’s license Class A

Timeline

Manager

Emerald Site Services
04.2016 - Current

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Justin Kautz