Justin Hays
San Diego
Summary
Dynamic General Manager with expertise in operational management, team training, and customer service excellence. Proven track record in enhancing inventory control and driving sales growth through effective promotional strategies. Accomplished "5 Star" General Manager with a strong focus on customer service, inventory management, and financial performance. Committed to developing high-performing teams and implementing strategies that drive engagement and revenue growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Domino's 7714
San Diego, CA
04.2025 - Current
- Trained and developed staff on customer service best practices and operational procedures.
- Managed inventory control processes to minimize waste and optimize stock levels.
- Implemented promotional strategies that increased customer engagement and sales volume.
- Oversaw daily financial reporting and cash management to ensure profitability targets were met.
Delivery Expert
Domino's 7825
Burbank, CA
09.2016 - 04.2020
- Delivered orders promptly while maintaining high standards of customer service.
- Collaborated with kitchen staff to coordinate order preparation and timely dispatching.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
General Manager
Domino's 8315
Glendale, CA
02.2013 - 09.2016
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
John Burroughs High School
Burbank, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
Certification
Certified Food Manager Certification.
Accomplishments
Multiple 5 Star OPS Assessments.
Employee of the Month April 2013.
Company Top Seller for 20+ Months.
Timeline
General Manager
Domino's 7714
04.2025 - Current
Delivery Expert
Domino's 7825
09.2016 - 04.2020
General Manager
Domino's 8315
02.2013 - 09.2016
High School Diploma -
John Burroughs High School