Justin Haskett
Simcoe,ON
Summary
Adept at driving technological enhancements and team collaboration, I significantly boosted customer satisfaction at Elite Computer Repair through expert hardware installation and unparalleled problem-solving skills. My tenure at Toyotetsu Canada honed my operational efficiency, showcasing my ability to improve processes and consistently deliver results in a high pace factory environment.
Overview
12
12
years of professional experience
Work History
Lead Computer Technician
Elite Computer Repair
10.2014 - Current
- Assessed emerging technologies in the market in order to recommend appropriate upgrades or acquisitions as necessary.
- Collaborated with cross-functional teams to deliver seamless project execution.
- Worked with customers to get the end result that they truly wanted out of their computer troubleshooting
- Increased customer satisfaction, providing high-quality technical support and solutions, while maintaining quick turn around rates.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
Tugger Operator
Toyotetsu Canada
04.2012 - 08.2013
- Assisted in the development of standard operating procedures for tugger operations, leading to improved consistency and quality across the team.
- Supported efficient loading/unloading processes by expertly operating tugger carts in restricted spaces, reducing turnaround times for weld cells
- Executed precise towing operations under challenging path conditions, showcasing adaptability and resilience while delivering results consistently.
- Ensured timely completion of jobs by effectively coordinating with fellow crew members and dispatchers.
Education
Computer Technology
TriOS
Kitchener05.2013
Skills
- Remote Support
- Wireless Networking
- Hardware Installation
- Software configuration
- Server Management
- Data Recovery
- Network Administration
- System diagnostics
- Cybersecurity knowledge
- Mobile Device Management
- Desktop Technical Support
- Helpdesk services
Languages
English
Native or Bilingual
Timeline
Lead Computer Technician
Elite Computer Repair
10.2014 - Current
Tugger Operator
Toyotetsu Canada
04.2012 - 08.2013
Computer Technology
TriOS
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