Justin Guy
Scarborough,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Plumber Technician
Nordette's Plumbing
06.2018 - Current
- Documented cost of plumbing repairs and kept precise records of time and material.
- Studied building plans and working drawings to determine work aids required and sequence of installations.
- Installed, repaired and maintained water, gas and sewer systems.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
Auto Parts Specialist/Customer Care Executive
Velocity Performance
03.2021 - 06.2023
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Stocked and managed stock of parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Auto Parts Manager
Canadian Tire
01.2018 - 08.2020
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Created employee schedules to align coverage with forecasted demands.
Full Time Crew Memeber
McDonald's
01.2016 - 08.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Science - Kinesiology
Brock University
St. Catharines, ON09.2020
Bachelor of Science - Kinesiology
York University
Toronto, ON09.2018
High School Diploma -
Sir Oilver Mowat
Scarborough06.2017
Skills
- Data Collection
- Appointment Scheduling
- Product Knowledge
- Data Entry
- Stock Management
- Training Development Aptitude
- Team Development
- Order Processing
- Problem Resolution
- Goal Setting
- Ordering Parts
- Product Promotion
- Sales Promotion
- Performance Improvement
Timeline
Auto Parts Specialist/Customer Care Executive
Velocity Performance
03.2021 - 06.2023
Plumber Technician
Nordette's Plumbing
06.2018 - Current
Auto Parts Manager
Canadian Tire
01.2018 - 08.2020
Full Time Crew Memeber
McDonald's
01.2016 - 08.2018
Bachelor of Science - Kinesiology
Brock University
Bachelor of Science - Kinesiology
York University
High School Diploma -
Sir Oilver Mowat
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