Justin Griffith
Olivehurst
Summary
Dynamic and reliable professional with a proven track record, excelling in customer engagement and product knowledge. Demonstrated expertise in inventory audits and workplace safety, consistently enhancing customer satisfaction and operational efficiency. Committed to delivering exceptional service and fostering teamwork in fast-paced environments. Developed strong customer service and teamwork skills in fast-paced retail environment. Demonstrated ability to manage inventory and assist customers efficiently. Seeking to transition into new field, leveraging organizational and communication strengths.
Overview
3
3
years of professional experience
Work History
Sales and Floor Associate
Training Zone
10.2024 - 01.2025
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Informed customers of current store promotions to encourage additional sales purchases.
Contractor
Chad O'Brien
01.2024 - 09.2024
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Frequently inspected production area to verify proper equipment operation.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Warehouse, Shipping, and Parts Associate
Hust Bro's
03.2023 - 12.2023
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Adhered to company guidelines for performance and compliance.
- Maintained a clean, organized workspace to enhance productivity and facilitate easy access to required parts.
- Demonstrated adaptability by quickly learning the specifications of new products introduced into the inventory lineup.
- Streamlined order processing for faster customer service and reduced wait times.
- Supported team members during peak hours, working efficiently to reduce wait times and maintain exceptional customer service standards.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Night Monitor and Security
Harmony Village Via Habitat for Humanity
03.2022 - 12.2022
- Conducted thorough equipment checks at the beginning and end of each shift, ensuring proper functionality for optimal safety measures.
- Improved overall safety by conducting regular facility walkthroughs and addressing potential hazards.
- Maintained accurate records of nightly activities, including incident reports and visitor logs, for effective communication among staff members.
- Promoted a sense of community through respectful interactions with residents during nightly rounds and problem-solving sessions.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Enforced regulations to tenants
- Thoroughly oversaw all weeks security footage to enforce regulations and write up citations to hand up to upper management
- Reduced risk of property damage by promptly identifying maintenance issues during facility inspections and reporting them to appropriate parties.
- Provided exceptional customer service to guests arriving after-hours, assisting with check-in procedures, directions, or other needs as necessary.
Education
High School Diploma -
Yuba County Career Preparatory Charter School
1104 E. Street03-2021
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Workplace safety
- Stock replenishment
- Cash handling proficiency
- Sales floor navigation
- Store maintenance
- Inventory audits
- Merchandising strategies
- Excellent work ethic
- Materials handling
- Safe workplace procedures
- Hardwood installation
- Existing floor removal
- Carpet installation
- Trim work
- Safety protocol
- Reliable and consistent
- Attentive to detail
- Material handling
- Decision-making
Accomplishments
- Honors English 6 years
- Graduated with a 3.4 GPA
- Hands On and Very Fast Learner
- Quickly digests information
- Stress cleanliness and safety protocals
Timeline
Sales and Floor Associate
Training Zone
10.2024 - 01.2025
Contractor
Chad O'Brien
01.2024 - 09.2024
Warehouse, Shipping, and Parts Associate
Hust Bro's
03.2023 - 12.2023
Night Monitor and Security
Harmony Village Via Habitat for Humanity
03.2022 - 12.2022
High School Diploma -
Yuba County Career Preparatory Charter School
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