Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Grendel

Warkworth,ON

Summary

A Control Room Operator of a Waste-to-Energy facility with a diploma in Power Engineering Technology and a 3rd Class Operating Engineer Certification with 3 exams passed striving to achieve the holding of a 2nd Class Certificate. Very experienced with hands-on working knowledge of boilers, turbines, and generators. I provide excellent hands on approach with strong mechanical understanding, wile remaining safe and sticking to my strong work ethic.

Overview

13
13
years of professional experience

Work History

Step-up Shift Supervisor

Covanta
01.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Auxiliary Operator

Covanta
03.2016 - Current
  • Made necessary adjustments to operational equipment in accordance with procedures.
  • Completed daily operational logs, forms and reports.
  • Monitored plant equipment and systems to complete shift checklist.
  • Input work orders into maintenance management system.
  • Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.

Control Room Operator

Covanta
06.2014 - Current
  • Inspected plant activities on screens and computers to identify and troubleshoot issues.
  • Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
  • Reported complex issues and conditions to management for specialized diagnosis and repair.
  • Tested fire protection systems and emergency backup equipment to detect and fix faults.
  • Developed, reviewed and revised plant safety and operating procedures for personnel and contractors.

Utility Operator

Covanta
06.2014 - Current
  • Responded to calls during utility emergencies to protect integrity of machinery and conserve resources.
  • Documented system performance details, parts orders and service logs thoroughly and filed with appropriate record retention protocol.
  • Used and monitored computer energy management system with broad knowledge of typical system metrics and associated alarms, alerts and warnings.
  • Operated and monitored both high and low-pressure boilers and systems, pipes and gauges.
  • Installed piping and duct systems throughout intricate buildings with numerous rooms requiring different services according to industry standards and best practices.
  • Maintained and operated air conditioning systems, chillers and ducting for [Number] square-foot facility.

Customer Service Manager

The Beer Store
07.2010 - 10.2014
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Summer Student Intern

Sonoco
05.2013 - 07.2013
  • Worked in team environment to maintain high levels of productivity.
  • Worked with industry professionals to further drive learning goals.
  • Participated in lecture classes and asked compelling questions to further solidify learning.
  • Gathered information to research [Area of study] to contribute to [Type] project.
  • Brought new perspectives to classroom discussions with materials found during independent research.
  • Worked with professors and community groups to develop personal projects for program research support.

Education

Diploma - Power Engineering (4th And 3rd Class)

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON

Skills

  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Very Mechanical Inclined and comfortable with a broad range of equipment maintenance
  • Hard working individual that works well with others and independently
  • Punctual and Reliable
  • Able to adapt to change and troubleshoot
  • Safe and efficient worker
  • Qualified with First Aid CPR/AED Level C

Timeline

Step-up Shift Supervisor

Covanta
01.2020 - Current

Auxiliary Operator

Covanta
03.2016 - Current

Control Room Operator

Covanta
06.2014 - Current

Utility Operator

Covanta
06.2014 - Current

Summer Student Intern

Sonoco
05.2013 - 07.2013

Customer Service Manager

The Beer Store
07.2010 - 10.2014

Diploma - Power Engineering (4th And 3rd Class)

Cambrian College of Applied Arts And Technology

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Justin Grendel