Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Justin Goddard

Placentia

Summary

Motivated individual with experience in customer service, marketing and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service. Well-rounded approach driven by experiences within retail environments as well as within the brokerage business. Management of multiple accounts with proven success

Overview

8
8
years of professional experience

Work History

Sales Intern

SummitHill Sales & Marketing
01.2025 - Current
  • Met with customers to discuss and ascertain needs and tailor solutions
  • Met existing customers to review current services and expand sales opportunities
  • Performed effectively in self-directed work environment
  • Maintained current knowledge of evolving changes in marketplace
  • Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients
  • Analyzed customer feedback and identified areas for improvement
  • Participated in sales meetings and presentations to gain knowledge and insight
  • Employed excellent communication skills to work successfully with diverse clientele
  • Utilized exceptional time management skills to prioritize tasks, consistently meeting deadlines under pressure
  • Built relationships with customers to promote long term business growth
  • Stayed current on company offerings and industry trends

Person in Charge

Smart & Final Extra!
10.2017 - 12.2024
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance
  • Monitored daily cash discrepancies and inventory shrinkage
  • Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving
  • Maintained compliance with company policies, objectives, and communication goals
  • Set overall vision and provided team leadership

Seasonal Merchandiser

Costco Wholesale Corp
09.2021 - 02.2022
  • Updated pricing and signage to complete product displays and educate customers
  • Inspected merchandise for quality and arranged proper display location on floor
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability
  • Answered customer questions regarding store merchandise, department information, and pricing
  • Created appealing displays throughout the warehouse
  • Worked in freezer, produce, deli and hardline departments

Education

Bachelor of Arts - Education

California State University, Fullerton
Fullerton, CA
01-2025

Associate of Arts - Retail Management And Elementary Education

Cerritos College
Norwalk, CA
06-2022

Skills

  • Sales strategies
  • Data evaluation
  • Customer relationship management
  • Trade shows
  • Project management
  • Problem-solving
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • MS Excel, PowerPoint, Word
  • Excellent communication
  • Reliability

Interests

  • Passionate Cleveland Browns fan
  • Exploring various forms of art, such as poetry, painting, and drawing to nurture creativity and personal growth
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Sales Intern

SummitHill Sales & Marketing
01.2025 - Current

Seasonal Merchandiser

Costco Wholesale Corp
09.2021 - 02.2022

Person in Charge

Smart & Final Extra!
10.2017 - 12.2024

Bachelor of Arts - Education

California State University, Fullerton

Associate of Arts - Retail Management And Elementary Education

Cerritos College
Justin Goddard