Justin Gerrard
Shipping & Receiving
Port Coquitlam,BC
Summary
Well-qualified shipping and receiving professional experienced moving incoming and outgoing merchandise smoothly. Astute and conscientious with superior work ethic and strong attention to detail. Forklift Operator offering extensive equipment operating skills and comprehensive background in shipping and receiving products. Knowledgeable of multiple types of material handling and loading procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
25
25
years of professional experience
Work History
Stay At Home Dad
Home
07.2019 - 10.2023
- Managed household operations, fostering children's development through engaging activities and educational support, and ensuring a nurturing environment.
- Optimized daily routines, implementing efficient systems for meal planning, chores, and schedules, leading to improved family productivity.
Manager
Home Business, Hypnotherapy, Reiki, Aromatherapy
11.2019 - 08.2023
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Implemented a new order management system, resulting in improved tracking capabilities and enhanced reporting features.
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Researched and identified solutions to technical problems.
- Configured and tested new software and hardware.
Field Storekeeper
BC Hydro
06.2009 - 04.2019
- Operated forklifts and hand trucks to restock department supply locations.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Monitored merchandise on shelves and in storage using inventory control system.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Received product shipments and organized in stockroom storage area.
- Issued invoices to request payment from customers every month.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
IT Technician
Pivotal Partners (Canadapharmacy.com)
04.2006 - 09.2008
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
IT Technician
Sudden Service Technologies
07.2003 - 04.2006
- Configured systems according to prescribed software and hardware frameworks.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Shipping, Receiving and Returns
Sudden Service Technologies
09.1998 - 05.2001
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Forklift Certifications
Williams Machinery.
Langley 05.2001 -
Workplace Hazardous Materials Information System
BC Hydro Internal
Surrey, BC01-2018
Transportation of Dangerous Goods
BC Hydro Internal
Surrey, BC01-2018
Logistics Essentials Series Certification
The Logistics Institute - Online
01-2009
A+ Certification
COMPTIA
Vancouver, BC01-2003
Network Systems Administrator
CDI College
Surrey, BC01-2003
High School Diploma -
Princess Margaret Secondary School
Surrey, BC 05.2001 -
Skills
PLOG Certification
Forklift Operations
SAP
Joint Occupational Health and Safety Committee
Stock Management
IT Technician
Timeline
Manager
Home Business, Hypnotherapy, Reiki, Aromatherapy
11.2019 - 08.2023
Stay At Home Dad
Home
07.2019 - 10.2023
Field Storekeeper
BC Hydro
06.2009 - 04.2019
IT Technician
Pivotal Partners (Canadapharmacy.com)
04.2006 - 09.2008
IT Technician
Sudden Service Technologies
07.2003 - 04.2006
Forklift Certifications
Williams Machinery.
05.2001 -
High School Diploma -
Princess Margaret Secondary School
05.2001 -
Shipping, Receiving and Returns
Sudden Service Technologies
09.1998 - 05.2001
Workplace Hazardous Materials Information System
BC Hydro Internal
Transportation of Dangerous Goods
BC Hydro Internal
Logistics Essentials Series Certification
The Logistics Institute - Online
A+ Certification
COMPTIA
Network Systems Administrator
CDI College
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