Proven leader and skilled technician with extensive experience at Nielsen Media Research, adept in customer service and maintaining attention to detail. Successfully managed operations across Western Canada, overseeing 40+ technicians and field representatives, demonstrating exceptional multitasking and organizational abilities. Achieved significant improvements in efficiency and service quality, leveraging expertise in technology and team management. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Home Team Technician. Phone,Internet,TV. Copper and Fibre.
Managed operation in Western Canada. Managed Two local markets (Vancouver & Calgary)Including 2 Regional mangers and over 40 Technicians and Field Representative..
Managed Local market in Alberta.
Installing and Maintained Nielsen Media equipment to Home entertainments devices.