JUSTIN FUNG
Verdun,QC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Volleyball Scorekeeper
Collegial International De Sainte-Anne
09.2024 - Current
- Facilitated post-game analysis by organizing detailed score sheets and statistical reports for coaching staff review.
- Elevated overall event quality through constructive feedback on officiating decisions when solicited from referees or league administrators following matches or tournaments.
- Maximized efficiency in match setup by assisting with court preparations, equipment checks, and pre-game announcements as required.
- Cultivated professional relationships with fellow scorekeepers through networking events, conferences, and online forums, promoting the exchange of best practices in the field.
Summer Camp Assistant Director
Montreal Chinese Presbyterian Church
08.2021 - 09.2024
- Coordinated successful special events, such as talent shows and field trips, creating memorable experiences for both campers and staff members.
- Supported the Director in strategic planning initiatives aimed at expanding camp offerings while maintaining focus on core values of inclusion and personal growth.
- Created customized schedules based on individual camper needs while ensuring compliance with staffing ratios required by state regulations.
- Developed comprehensive training materials for new hires to ensure consistency in camp policies and procedures.
Sales Associate
UNIQLO
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Volleyball Coach
College Sainte-Anne
08.2023 - 04.2024
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Research Office Support
Concordia University, Loyola Campus
06.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Line Cook
Jack Le Coq
06.2021 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
DEC - Business Administration
Collegial International De Sainte-Anne
Lachine, QC05-2025
High School Diploma -
College Sainte-Anne
Lachine, QC06-2023
Skills
- Adaptability under pressure
- Quick decision making
- Strong attention to detail
- Punctuality
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Client service
- Sales expertise
Languages
English
Native or Bilingual
French
Native or Bilingual
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Volleyball Scorekeeper
Collegial International De Sainte-Anne
09.2024 - Current
Sales Associate
UNIQLO
05.2024 - 08.2024
Volleyball Coach
College Sainte-Anne
08.2023 - 04.2024
Research Office Support
Concordia University, Loyola Campus
06.2022 - 08.2022
Summer Camp Assistant Director
Montreal Chinese Presbyterian Church
08.2021 - 09.2024
Line Cook
Jack Le Coq
06.2021 - 08.2021
DEC - Business Administration
Collegial International De Sainte-Anne
High School Diploma -
College Sainte-Anne
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