Justin Espiritu
Calgary,Alberta
Summary
Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
5
5
years of professional experience
Work History
Loss Prevention Officer
Vaughan Investigation
09.2022 - 07.2023
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Completed incident reports and activity logs for accurate, current records.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Sales Associate
Winners & HomeSense
11.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Warehouse Associate
Amazon
08.2020 - 10.2020
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Followed safe handling processes for different types of loads and materials.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
Stock Associate
Old Navy
10.2018 - 09.2019
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
DIploma - Criminal Justice Studies
Lethbridge College
Lethbridge, AB04.2023
Certificate - Aircraft Structures Technician (AME-S)
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04.2020
Skills
- Theft Prevention
- Investigations
- Property Patrol
- Witness Interviews
- Law Enforcement Collaboration
- Problem Solving
- Ethical Conduct
- Adaptability
- Customer Service
- Asset Protection
- Teamwork Abilities
- Risk Assessment
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Loss Prevention Officer
Vaughan Investigation
09.2022 - 07.2023
Sales Associate
Winners & HomeSense
11.2020 - 08.2021
Warehouse Associate
Amazon
08.2020 - 10.2020
Stock Associate
Old Navy
10.2018 - 09.2019
DIploma - Criminal Justice Studies
Lethbridge College
Certificate - Aircraft Structures Technician (AME-S)
Southern Alberta Institute of Technology (SAIT)
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