Justin Erickson
Langley,British Columbia
Summary
Seasoned Customer Service Representative with 9+ years of experience looking to leverage background of communication, flexibility, and problem-solving.
Overview
9
9
years of professional experience
Work History
AccuSource Call Centre Representative
Mainroad
08.2020 - Current
- Receiving and distributing incoming phone calls in and timely and efficient manner.
- Logging and updating work as necessary.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Office Administrative Assistant
Pacific Customs Brokers
03.2019 - 05.2020
- Greeted incoming visitors and directed them to their proper destination.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Assembly Line/Warehouse Worker
HortyGirl
12.2017 - 02.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Team Member
Tim Hortons
02.2015 - 11.2017
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree - Business Administration
University of The Fraser Valley
Abbotsford, BCNo Degree - Criminology
University of The Fraser Valley
Abbotsford, BCHigh School Diploma -
R.E. Mountain Secondary
Langley, BC06.2016
Skills
- Customer support and relations
- Goal-oriented mindset
- Staff Training
- Data entry proficiency
- Written and oral communication
- Adaptive team player
- Reliable and punctual
- Customer and service-oriented
Timeline
AccuSource Call Centre Representative
Mainroad
08.2020 - Current
Office Administrative Assistant
Pacific Customs Brokers
03.2019 - 05.2020
Assembly Line/Warehouse Worker
HortyGirl
12.2017 - 02.2019
Team Member
Tim Hortons
02.2015 - 11.2017
No Degree - Business Administration
University of The Fraser Valley
No Degree - Criminology
University of The Fraser Valley
High School Diploma -
R.E. Mountain Secondary
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