Justin Emery
Ottawa,Canada
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and workplace safety. Recognized for a strong work ethic and leadership abilities, adept at thriving in fast-paced environments. Skilled in high-quality customer service and efficient problem-solving, ensuring operational excellence and team success.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Benson Auto Parts
05.2022 - Current
- Preform pretrip vehicle inspections regularly.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products. Completed on-time deliveries by choosing best and most efficient routes.
- Communicated important information to dispatch.
- Pick parts, count inventory, ect.
Health and Safety Rep/ Sales Associate
PetValu
01.2021 - 05.2022
- Enhanced workplace safety by conducting thorough inspections and identifying potential hazards.
- Established an effective record-keeping system for health and safety documentation, streamlining information retrieval during audits.
- Conducted training sessions for new employees.
- Organized incoming stock and maintained supplies.
Sales Associate/Key Holder
LazyOne
08.2018 - 01.2020
- Responsible for operating the cash register, counting and depositing the cash
- Sending the banking info to head office
- Training new employees on how to use POS system and other responsibilities at hand
Sales Associate
Hintonburg Market
03.2013 - 08.2016
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves, and took inventory of supplies
- Informed customers about upcoming sales events and promotions
- Answered phone call inquiries
Sorter
Purolator International
10.2011 - 10.2012
- Sorted, labelled, separated, and placed boxes in trucks according to street direction
Sales Associate
Aubrey’s Meats
04.2011 - 10.2011
- Answered phone call inquiries and responded to customer needs accordingly
- Cleaned and organized the store, including the checkout desk and displays
Co-op student, Footwear Department
Sport Chek
02.2011 - 06.2011
- Ensured the organization and maintenance of stock
- Participated in daily morning sales target briefings and training sessions
- Set up and placed new products on display
Education
High School - undefined
Rideau High School
01.2012
Skills
- Experience in providing high-quality customer service by greeting and interacting with clients in a polite and respectful manner Taking each individual client’s questions and concerns seriously and ensuring their satisfaction while remaining calm, patient, and rational in every situation
- Consistently recognized in previous jobs for strong work ethic and motivation
- Comfortable assuming leadership and supervisory roles when necessary
- Able to work productively in a fast-paced environment
Timeline
Delivery Driver
Benson Auto Parts
05.2022 - Current
Health and Safety Rep/ Sales Associate
PetValu
01.2021 - 05.2022
Sales Associate/Key Holder
LazyOne
08.2018 - 01.2020
Sales Associate
Hintonburg Market
03.2013 - 08.2016
Sorter
Purolator International
10.2011 - 10.2012
Sales Associate
Aubrey’s Meats
04.2011 - 10.2011
Co-op student, Footwear Department
Sport Chek
02.2011 - 06.2011
High School - undefined
Rideau High School
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