Justin Eggett
Chestermere,AB
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bando Inc
Toronto, Ontario
02.2022 - 08.2023
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Customer Service Representative
Haul star trailers
London, Ontario
03.2021 - 12.2021
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Education
Some College (No Degree) - Business
Western University
London, NoneSkills
- Account updating
- Complaint resolution
- Scheduling
Timeline
Customer Service Representative
Bando Inc
02.2022 - 08.2023
Customer Service Representative
Haul star trailers
03.2021 - 12.2021
Some College (No Degree) - Business
Western University