Justin Duong
Regina,Canada
Summary
Dynamic professional with strong problem-solving skills and a commitment to continuous learning, complemented by excellent communication abilities. Poised to drive team success and deliver positive results through collaboration and innovative thinking. Eager to embrace new challenges and contribute to organizational objectives with dedication and enthusiasm. A proactive approach ensures readiness to adapt and thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Retail Merchandiser
Elbows Out Inc
11.2025 - 01.2026
- Negotiated with suppliers to secure timely and cost-effective product deliveries.
- Collaborated with store management to plan and execute promotional events.
- Conducted inventory audits to identify discrepancies and prevent stock outs.
- Ensured all merchandise met quality control standards before display or sale.
- Created planograms and floor plans to maximize sales potential in allocated spaces.
- Provided excellent customer service by addressing inquiries, offering suggestions, and resolving issues promptly.
- Verified available product stock is available on sales floor with appropriate pricing and signage.
- Promoted sales of company products by providing ongoing education and training for retail store personnel on current product lines, promotions, and selling trends.
Barista
Italian Star Deli
06.2024 - 10.2025
- Prepared and served variety of coffee and tea beverages to customers.
- Adhered to recipes and presentation standards, ensuring consistency across all products.
- Collaborated with team members to provide efficient service during peak hours.
- Provided exceptional customer service, handling inquiries and complaints with professionalism.
- Cultivated loyal customer base through personalized service and product knowledge.
- Conducted inventory checks and placed orders for supplies, avoiding stock shortages.
Supervisor/ Poll Worker
Election Saskatchewan
10.2024 - 11.2024
- Monitored numerous employee activities and assigned tasks to cover demand.
- Evaluated staff performance, communicating feedback, and setting personal goals.
- Delivered high quality training for new team members.
- Executed daily opening and closing procedures to company standard.
- Ensured compliance with campaign laws by preventing on-site canvassing, signage, or clothing.
- Picked up, set up and maintained control over voting equipment.
- Checked voters off rolls as having voted in current elections.
- Dismantled polling station at end of voting period and returned public space to good order.
- Implemented signs and guide markers at polling locations.
- Helped voters cast secret and secure votes for local, state and national offices.
Online Personal Shopper
Walmart
05.2022 - 03.2023
- Organized items in storage areas, arranging similar items together for easy access.
- Processed returns and exchanges for unwanted items, adhering to store policies.
- Collaborated with team to complete daily tasks and enhance service delivery.
- Selected, bagged, and staged grocery orders for guests.
- Assisted with collection, loading, and acceptance of payment for customer pick-up and delivery orders.
- Advised customers on suitable alternatives for dated, discontinued, or unavailable products.
- Delivered superior customer service, answered questions, and resolved customer complaints.
Food Demonstrator
Mosaic North America
06.2020 - 02.2023
- Answered customers' questions and redirected concerns toward benefits of products.
- Built trust with prospective customers by engaging in conversation and offering assistance.
- Highlighted product benefits and comparative advantages against competitors' products.
- Controlled conversation direction with persuasive communication skills and use of established sales scripts.
- Conducted successful sampling events with great planning and precise execution of demonstration plans.
- Encouraged purchases with consultative and suggestive sales techniques.
- Negotiated with suppliers to secure timely and cost-effective product deliveries.
- Collaborated with store management to plan and execute promotional events.
- Conducted inventory audits to identify discrepancies and prevent stock outs.
- Ensured all merchandise met quality control standards before display or sale.
- Created planograms and floor plans to maximize sales potential in allocated spaces.
Education
Certificate Of Completion - Airline Cabin Crew Training Course
IATA
Online01-2026
Diploma - Travel, Tourism & Flight Attendant Preparation
Eton College
Vancouver, BC06-2022
High School Diploma -
Thom Colleigate
Regina, SK06-2009
Skills
- In-store support
- Merchandise planning
- Promotional planning
- Display building
- Event promotion
- Effective communication
- Customer service
- Laptop and mobile device use
- Team building
- Time management
- Brand awareness
- Patience and empathy
- Sales experience
- Hospitality and accommodation
- Equipment management
- Assertiveness
- Information security
- Training others
- Customer service and assistance
- Soft selling
- Team player
- Basic math
- Clear communication
- Speedy and efficient
- Friendly and outgoing
- Problem-solving
- Excellent memory
- Cash handling
- Cash handling experience
- Continuous improvement
- Phone etiquette
- Computer reservation software
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
COMMUNITY SERVICE
Volunteer with Queen City Marathon - 5 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Avaition
Computers
Timeline
Retail Merchandiser
Elbows Out Inc
11.2025 - 01.2026
Supervisor/ Poll Worker
Election Saskatchewan
10.2024 - 11.2024
Barista
Italian Star Deli
06.2024 - 10.2025
Online Personal Shopper
Walmart
05.2022 - 03.2023
Food Demonstrator
Mosaic North America
06.2020 - 02.2023
Diploma - Travel, Tourism & Flight Attendant Preparation
Eton College
Certificate Of Completion - Airline Cabin Crew Training Course
IATA
High School Diploma -
Thom Colleigate