Justin Drake
Santa Clarita,CA
Summary
Dynamic customer service professional with proven success at Santa Clarita Soccer Center, adept at fostering customer loyalty and satisfaction. Skilled in cash register operations and inventory management, I excel in high-pressure environments, demonstrating patience and composure while effectively resolving concerns and enhancing the overall guest experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Santa Clarita Soccer Center
08.2022 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
Valencia High School
Valencia, CA06.2025
Skills
- Customer service
- Guest services
- Inventory management
- Customer satisfaction
Timeline
Customer Service Cashier
Santa Clarita Soccer Center
08.2022 - 10.2023
Valencia High School
Similar Profiles
Makenna EvansMakenna Evans
Summer Camp Counselor at Santa Clarita Soccer CenterSummer Camp Counselor at Santa Clarita Soccer Center
Catherine PerfectoCatherine Perfecto
1st Year Graduate Student Clinical Rotation at Santa Clarita Hearing Center1st Year Graduate Student Clinical Rotation at Santa Clarita Hearing Center
Farhana RahmanFarhana Rahman
Vice Principal - Sunday School at Unity Center Of Santa ClaritaVice Principal - Sunday School at Unity Center Of Santa Clarita
John MarshallJohn Marshall
Drug and Alcohol Counselor at Aspire Counseling ServicesDrug and Alcohol Counselor at Aspire Counseling Services
Jazmine TarisJazmine Taris
Receptionist Administrator at Tracy TarisReceptionist Administrator at Tracy Taris