Justin Diener
Ramp Lead
Kelowna,BC
Summary
With a proven track record at GAT, I excel in team leadership and operations knowledge, enhancing team productivity and on-time performance. My expertise includes training, safety protocol development, and effective communication, significantly improving operational efficiency and safety standards. Achieved a notable increase in trained deicers, demonstrating my commitment to excellence and team empowerment.
Overview
5
5
years of professional experience
10
10
Certifications
Work History
Lead Ramp Agent / De-ice Trainer
GAT
2024.02 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Provided mentorship to new hires, resulting in quicker integration into the team''s workflow and increased productivity levels among junior staff members.
- Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Provided mentoring to help individuals reach their full potential within the organization.
- Collaborated with ground crew members to facilitate smooth transitions between deicing and other pre-flight procedures.
- Improved communication with pilots regarding weather conditions, allowing for informed decisions about necessary deicing measures.
- Balanced speed with accuracy in applying deicers, achieving optimal results without sacrificing quality or safety protocols.
- Trained GAT's YZF team members on proper deicing procedures and safety protocols (SureOps).
- Enhanced the efficiency of the YZF base through increasing the number of trained deicers from 2 to 8.
- Operated aircraft tugs and tractors, ground power units and other aircraft ground support equipment.
- Maintained high standards of professionalism while assisting passengers with special needs or requests during their travel experience.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Ground Handling Agent
Executive Aviation
2022.12 - 2024.02
- RAIC and DA
- Positioned and towed aircraft from the taxiway to designated areas of the airport for the operation.
- Loaded and unloaded luggage and freight for up to 15 daily flights.
- Safely operated various types of equipment, such as conveyor belts, push-back tractors, and tugs.
- Maintained a clean, orderly work environment free of hazards.
- Connected electrical power unit and hoses to aircraft.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Coordinated with ramp agents to complete objectives on schedule.
- Health and Safety BTW Representative
- Coordinated ground crew activities to complete objectives on schedule.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Able to accurately and safely perform Airstart procedures.
- Deiced aircraft before takeoff for safety during inclement weather.
Painting Supervisor
GenX Services
2023.05 - 2023.09
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Trained workers in proper methods, equipment operation and safety procedures.
- Promoted to supervisor within 7 days of hire.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Provided feedback to workers on job performance and safety procedures.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Conducted final work check to assess quality and make corrections if necessary.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Primed, painted, varnished and lacquered walls and surfaces.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites
Carpenter Apprentice
Grandt Contracting
2022.05 - 2023.05
- Gained valuable education in residential and commercial building codes.
- Assisted with the movement of materials and equipment to job sites.
- Monitored tool and equipment conditions and arranged repairs.
- Cut materials according to specifications in preparation for installation to prevent material waste and maintain cost controls.
- Followed established job site safety regulations and maintained a safe and clean work area.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Specialized in foundations, framing and finish carpentry.
- Managed inventory of tools, supplies and equipment.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Used appropriate glues, adhesives and sealants for frames, correctly handling chemicals to minimize exposure.
Handyman
EMC Construction
2021.10 - 2022.05
- Removed and repaired carpet and wood flooring.
- Performed minor wall repairs, installed drywall, and applied wallpaper.
- Built and repaired decks, fences, and sheds to improve the overall appearance of homes.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in a fast-paced environment while meeting productivity and quality expectations.
- Installed drywall, flooring, and other interior finishes to create finished and functional living and work spaces.
- Followed blueprints and diagrams to complete projects according to specifications.
- Assembled and disassembled scaffolding and ladders to guarantee the safety of workers while performing tasks at heights.
- Mixed and poured concrete for a variety of projects.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
RV Manufacturing Technician
Northern Lite Manufacturing
2021.06 - 2021.09
- Familiarized new employees with maintenance department practices and workflow.
- Operated hoists, cranes, and other heavy machinery to transport materials and parts.
- Monitored inventory, keeping necessary supplies on hand.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Recognized and reported defective material and equipment to the shift supervisor.
- Assembled parts correctly according to specifications, reducing quality issues.
- Completed tasks on time to meet quality and safety standards.
Drywall Apprentice
Fuchs Decorating
2020.09 - 2021.03
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Worked holidays and weekends depending on the shifting needs of the project.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Cut and hung drywall on walls and ceilings, taping and finishing joints and corners.
- Prepared materials and set up equipment and supplies to support seamless drywall installation.
- Used diverse variety of tools and equipment for the safe installation of drywall.
- Completed installation of drywall sheets on commercial and residential properties.
- Applied skills in taping, sanding, and finishing drywall to meet project specifications.
- Finished and trimmed drywall with professional-level quality.
Dairy Herdsman
Fehr Dairy
2020.09 - 2020.12
- Implemented successful strategies to maximize dairy production with enhanced nutrition and herd health initiatives.
- Attended promptly to the needs of sick cows to maintain the health of livestock.
- Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
- Milked 220 cows using milking machinery.
- Kept up to date with new farm technology to make farms more environmentally sustainable.
- Utilized latest advancements in dairy farming technology, improving efficiency and productivity.
- Purchased insemination services from special farms to impregnate cows and increase herd size.
- Examined animals for signs of sickness and overall herd health.
- Kept pens, stalls, and farm equipment clean and sterilized to support animal wellbeing.
Assistant Site Supervisor
Titan Interiors
2019.11 - 2020.11
- Oversaw employee attendance records and ordered new materials for sites.
- Troubleshot issues to keep machinery and tools operational.
- Implemented best practices and safe operating procedures.
- Enhanced communication between construction management and personnel to facilitate smooth project completion.
- Worked with personnel and managers to meet strict timelines.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
- Prepared materials and set up equipment and supplies to support seamless drywall installation.
- Promoted use of proper PPE and safety equipment to safeguard teams and equipment.
- Used diverse variety of tools and equipment for the safe installation of drywall.
- Applied skills in taping, sanding, and finishing drywall to meet project specifications.
- Read and interpreted schematics and blueprints to lay tiles and drywall in the correct places.
Education
High School Diploma -
Steinbach Regional Secondary School
Steinbach 2018.09 - 2020.05
Skills
Team Leadership
Effective communication
Operations Knowledge
Team Leadership
Certification
Fall Protection
Languages
German
Excellent
Russian
Good
English
Excellent
Timeline
De-icing
2024-08
SureOps De-ice Trainer
2024-08
ULD Bin Loading
2024-04
Aisle Chair Load/Offload
2024-03
Lead Ramp Agent / De-ice Trainer
GAT
2024.02 - Current
Painting Supervisor
GenX Services
2023.05 - 2023.09
GPU, AirStart, Lavs, AC/Heat Cart, Towing
2023-04
Pushback Certification
2023-03
Trained on Transborder Flights (Skywest)
2023-03
Ground Handling Agent
Executive Aviation
2022.12 - 2024.02
Dangerous Goods
2022-12
Trained on Flair, WestJet, PasCo, CMA, Air Canada
2022-12
Carpenter Apprentice
Grandt Contracting
2022.05 - 2023.05
Handyman
EMC Construction
2021.10 - 2022.05
RV Manufacturing Technician
Northern Lite Manufacturing
2021.06 - 2021.09
Fall Protection
2021-04
Drywall Apprentice
Fuchs Decorating
2020.09 - 2021.03
Dairy Herdsman
Fehr Dairy
2020.09 - 2020.12
Assistant Site Supervisor
Titan Interiors
2019.11 - 2020.11
High School Diploma -
Steinbach Regional Secondary School
2018.09 - 2020.05
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