Justin Denis
Falher,AB
Summary
Driven Manager with a proven track record at Etg Commodities, adept in enhancing team productivity and customer satisfaction through effective problem-solving and workforce management. Skilled in operations management and verbal communication, I excel in cross-functional teamwork and agile methodologies, significantly improving project efficiency and team performance.
Overview
7
7
years of professional experience
Work History
Manager
Etg Commodities
08.2016 - 08.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Evening Shift Supervisor
Ilta Grain Inc
Swift Current, SK
01.2015 - 11.2019
- Streamlined workflow processes, resulting in a more efficient and organized work environment for the evening team.
- Increased team productivity by implementing efficient evening shift schedules and task delegation.
- Enhanced customer satisfaction by ensuring timely completion of tasks and maintaining high-quality standards during the evening shift.
- Maintained compliance with safety regulations through consistent enforcement of workplace guidelines and proper training of employees on best practices.
- Resolved conflicts between staff members professionally and swiftly, promoting a harmonious work atmosphere during the evening shift.
- Ensured seamless transition between shifts, conducting thorough handover meetings at shift changeovers to maintain operational continuity throughout the day.
Education
Great Plains College
Swift Current, SKSkills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Operations Management
Cross-Functional Teamwork
Workforce Management
Performance Evaluations
Product Management
Teamwork and Collaboration
Decision-Making
Computer Skills
Attention to Detail
Multitasking
Positive Attitude
Languages
English
Elementary
Timeline
Manager
Etg Commodities
08.2016 - 08.2021
Evening Shift Supervisor
Ilta Grain Inc
01.2015 - 11.2019
Great Plains College