Justin Dean
Courtice
Summary
Warranty Specialist with strong track record in diagnostics, repairs, and customer service. Adept in troubleshooting, technical support, and documentation, ensuring efficient resolution of warranty claims. Known for effective collaboration and adaptability, consistently delivering results in dynamic environments. Combines technical skills with focus on quality and reliability.
Overview
6
6
years of professional experience
Work History
New Home Warranty Technician
Mattamy Homes
10.2019 - 05.2025
Responsible for inspecting homeowner-provided Tarion warranty forms as well as performing all relevant repair work. Fully up-to-date with the Construction Performance Guidelines and Buildpro system.
- Played a key role in resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary.
Education
Diploma - Music Industry Arts
Fanshawe College
London, ON04-2013
Skills
- Repair techniques
- Warranty management
- Electrical systems
- Diagnostic testing
- Painting
- Drywall work
- Concrete repair
- Flooring repair
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
New Home Warranty Technician
Mattamy Homes
10.2019 - 05.2025
Diploma - Music Industry Arts
Fanshawe College
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