JUSTIN CHEN
West Covina,CA
Summary
Dynamic marketing and e-commerce professional with a B.S. in Marketing, offering extensive expertise in executing successful product launches, strategic promotional planning, and comprehensive market analysis. Proven track record in developing innovative sales strategies and optimizing product listings to enhance visibility while driving customer engagement through tailored support initiatives. Adept at fostering collaboration across teams, contributing to significant brand growth in both digital and traditional marketing channels. Committed to leveraging data-driven insights to elevate brand presence and achieve key business objectives, ensuring alignment with evolving market trends and consumer needs.
Overview
12
12
years of professional experience
Work History
E-Commerce Sales & Marketing Assistant
Sunny Health & Fitness-Industry
10.2022 - Current
- Launch several Dropship Accounts in the US
- Conduct Market Research to submit new items to key accounts such as Amazon, Walmart, Academy, Target, DSG.
- Monitored market trends and conducted research to identify new product opportunities.
- Managed inventory planning and provided accurate sales forecasts.
- Responded to customer inquiries, resolved issues promptly, and supported order placement and tracking.
- Prepared and analyzed sales reports to identify trends and optimize performance.
- Collaborated with sales and creative teams to develop marketing materials and support promotional activities.
- Assist in planning and executing promotional campaigns across digital platforms to drive product visibility and engagement.
- Submit and maintain product listings, including titles, bullet points, descriptions, images, and videos.
- Planned product launch strategies and coordinated marketing schedules to meet sales targets.
- Key Accomplishments:
- Successfully launched over 100 new SKUs with optimized content across Various Market Places
- Contributed to a 15% increase in online sales by improving listing quality and promotional alignment.
Warehouse Associate
Natus Inc
06.2014 - 06.2022
- Received and inspected incoming shipments, ensuring accuracy and quality.
- Maintained organized inventory and performed regular cycle counts.
- Picked, packed, and prepared orders for shipment, ensuring proper labeling and documentation.
- Operated forklifts and adhered to all safety protocols.
- Supported physical inventory audits and collaborated with team members to meet daily operational goals.
- Trained new employees on procedures and warehouse best practices.
- Consistently lifted materials weighing as much as 120 pounds.
Education
Bachelor of Science - Marketing
Cal Poly Pomona
Pomona, CA06.2022
Skills
- Product launch management
- Effective communication
- Campaign strategy development
- Market research
- SPS
- Social Media Support
- XLOOKUP and pivot table proficiency
- Microsoft Excel proficiency
- Strong Communication & Customer Service
- E-commerce platform expertise
- Vendor Central
- Sales trend analysis
- Commerce-Hub
- CRM & Sales Reporting Tools
- Retail Link
Timeline
E-Commerce Sales & Marketing Assistant
Sunny Health & Fitness-Industry
10.2022 - Current
Warehouse Associate
Natus Inc
06.2014 - 06.2022
Bachelor of Science - Marketing
Cal Poly Pomona