Justin Chang
Shatin
Summary
Experienced in administration and HR, I have honed my focused and systematic working style to develop efficient procedures that empower front-line workers. By streamlining processes and addressing worker needs, I effectively support teams, ensuring smooth operations and actively seek opportunities to contribute to overall employee satisfaction within the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Temporary Human Resources Coordinator
Louis Vuitton
07.2024 - 09.2024
- Completed the project for Louis Vuitton Pacific ahead of the deadline previously agreed upon
- Assisted in developing and implementing a filing system for Louis Vuitton HK, allowing the company to have a more streamlined system to archive long-term employees more efficiently
- Processed over 400 personnel files when contract expired
- Maintained human resources information system and kept employee files up to date and accurate.
Administrative Assistant
Venture University
09.2023 - 12.2023
- Served and responded to over 100 student applications and inquiries across their US, EU and APAC branches each day
- Sourced and recommended 100 positions per week for future cohort graduates
- Maintained office cleanliness, handled supplies, and ensured timely payment of bills
- Maintained inventory of office supplies and placed orders.
Compliance Analyst
Global Compliance Company
10.2022 - 11.2022
- Aided the application process for Licensed Representatives and Responsible Officers, as well as managed changes in Shareholding and MIC composition
- Successfully processed 2 applicants for Licensed representatives upon departure
- Provided daily compliance news to the founder regarding regulatory news from ethe SFC, Hong Kong Monetary Authority (HKMA), and the Inland Revenue Department (IRD) every day
- Assisted in recording the meeting minutes and effectively presented them to clients and founders for decision-making purposes
- Aided in the prompt response to inquiries from regulators or other stakeholders regarding company practices, demonstrating transparency and commitment to ethical conduct at all times.
Customer Service (part Time)
DocPro Limited
03.2022 - 07.2022
- Coordinated with the founder and 8 interns on the outreach process with external Law Firms ensuring that the process meets expectations. By the time I left, 3 law firms expressed their interest in coordinating with the start-up
- Responded to 20 or more customer inquiries systematically each day
- Aided in writing an operation manual for future Customer Service Representatives
Project Management Trainee
Brandnographer co limited
08.2021 - 02.2022
- Secured smooth office operations, including handling office supplies, proper documentation and filing and liaising with sponsors
- Responsible for reaching out to professors to promote partnerships with the company systematically
- Helped the company hire two interns for the summer program by scheduling and conducting multiple interviews with candidates and recommending suitable candidates to the founder
- Fostered a supportive work environment that encouraged open communication and collaboration among team members.
- Supported project managers in managing schedules and milestones.
Education
Bachelor of Arts - Psychology
George Fox University
Newberg, Oregon10.2020
Skills
- Google Office Suite
- Microsoft Office 365
- HTML
- CSS
- JavaScript
- Maintains confidentiality
- Recordkeeping
- Employee relations
- Confidential document control
- Data entry
Certification
- Certificate in Webpage design, Computer Academy, 09/2024
- Certificate in compliance, International Compliance Association, 05/2022
Availability And Salary Expectations
Immediate, 20K per month
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Temporary Human Resources Coordinator
Louis Vuitton
07.2024 - 09.2024
Administrative Assistant
Venture University
09.2023 - 12.2023
Compliance Analyst
Global Compliance Company
10.2022 - 11.2022
Customer Service (part Time)
DocPro Limited
03.2022 - 07.2022
Project Management Trainee
Brandnographer co limited
08.2021 - 02.2022
- Certificate in Webpage design, Computer Academy, 09/2024
- Certificate in compliance, International Compliance Association, 05/2022
Bachelor of Arts - Psychology
George Fox University
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