Justin Castellanos
Salinas
Summary
Adaptable individual with proven multitasking abilities in fast-paced settings. Recognized for effectively managing cash transactions and enhancing workflow to boost customer satisfaction. Ready to leverage experience to support overall team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
FOH Team Member
Angry Chickz
Salinas, CA
12.2024 - 06.2026
- Delivered exceptional customer service by promptly addressing inquiries and resolving concerns.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Supported team in efficiently processing orders and managing high-volume service periods.
- Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
- Managed cash register transactions with accuracy and efficiency.
- Greeted and assisted customers, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of front-of-house areas.
- Collaborated with kitchen staff to coordinate timely food service.
- Assisted in training new team members on operational procedures.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Monitored inventory levels and communicated restocking needs to management.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Implemented suggestions for improving workflow and customer service experience.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Education
High School Diploma -
Salinas High School
Salinas, CA04-2026
Skills
- Money handling
- Professional appearance
- Training and mentoring
- Stock management
- Staff coordination
- Open-close procedures
- Multitasking Abilities
- Cooking
- Teamwork and collaboration
- High volume dining
Certification
OSHA 10 - general agriculture safety
Languages
Spanish
Full Professional
Timeline
FOH Team Member
Angry Chickz
12.2024 - 06.2026
High School Diploma -
Salinas High School