Justin Carriere
Hudson,QC
Summary
Hardworking and enthusiastic worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Follows orders efficiently while working enthusiastically with a team. Passionate about food, cooking, culture and the industry. To seek and maintain positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Specializing in physically demanding, fast paced and stressful work environments.
Overview
3
3
years of professional experience
Work History
Oval Coffee House
John Abbott College
09.2021 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Assisted in maintaining a clean and organized store environment for an enjoyable customer experience.
- Prepared high-quality coffee beverages, ensuring consistency with company standards.
- Managed cash register transactions, contributing to accurate accounting records.
- Increased repeat business by establishing rapport with customers and addressing their preferences.
- Collaborated with team members to maintain adequate inventory levels for optimal store operations.
- Handled customer complaints professionally, resolving issues promptly to retain loyal clientele.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Barbecue Cleaning and Repair (Seasonal Business)
Myself
05.2023 - Current
- Enhanced overall facility safety by promptly addressing and resolving identified maintenance issues.
- Improved equipment reliability by conducting regular maintenance and repairs on machinery.
- Provided exceptional customer service by completing repair tasks within established timeframes and communicating updates to clients as necessary.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Rewired and replaced faulty electrical components in equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Developed and implemented strategies to improve maintenance processes.
Ecommerce Associate
SkinEnvie
05.2022 - 01.2023
- Coordinated order fulfillment processes to ensure timely delivery of products to customers.
- Collaborated with the marketing team on promotional campaigns that drove increased traffic and sales conversion rates.
- Streamlined return process, resulting in quicker resolution times for customer issues.
- Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
- Optimized shipping processes for cost efficiency while maintaining reliable delivery timelines.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
- Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
- Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Merchandising Associate
Walmart
06.2021 - 08.2022
- Improved product visibility by creating eye-catching merchandise displays.
- Boosted sales through effective cross-merchandising techniques and strategies.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Streamlined inventory management with accurate record keeping and timely stock replenishment.
- Optimized store layout for increased foot traffic and easier navigation for customers.
- Collaborated with store team to execute promotional events and seasonal displays, driving sales growth.
- Trained new merchandising associates on company standards, guidelines, and best practices.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Sandwich Maker
Dagwoods Deli
10.2020 - 05.2021
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Contributed to store marketing efforts by creating visually appealing displays showcasing daily specials or promotional items.
- Established rapport with regular customers by remembering names, favorite orders, or personal anecdotes shared during interactions.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
DEC - Arts, Literature And Communications
John Abbott College
Sainte-Anne-de-Bellevue, QC12.2023
High School Diploma -
Westwood High School
Hudson, QC06.2021
Skills
- Teamwork
- Handle Stressful and Fast environment
- Safety Compliance
- Server Communication
- Food Presentation
- Ingredient Preparation
- Food Preparation
- Professional Attitude
- Kitchen Sanitization
- Food Storage
- Cleaning and Organization
- Customer Service
- Kitchen Sanitation
- Reliable and Trustworthy
- Following Cooking Methods
- Sauteing Techniques
- Frying Techniques
- Food Plating
- Marinating Techniques
- Herb Identification
- Cooking Equipment Maintenance
- Knife Skills
- Temperature Monitoring
- Grilling Techniques
- Sauce Making
- Safe Food Handling
- Customer Engagement
Languages
English
Native or Bilingual
French
Native or Bilingual
Cooking and Gastronomy
I just graduated CEGEP and I am looking for kitchen experience since I am going to be starting at ITHQ in the cuisine and gastronomy program. I have knife skills, have a strong attention to detail and can work extremely well on a line, while following orders. Hope to hear from you soon!
-
Je viens d'obtenir mon diplôme du CEGEP et je suis à la recherche d'expérience en cuisine puisque je vais commencer à l'ITHQ dans le programme de cuisine et de gastronomie. Je sais manier les couteaux, j'ai le souci du détail et je peux très bien travailler à la chaîne tout en suivant les ordres. J'espère avoir de vos nouvelles bientôt !
Additional Information
REFERENCES:
WALMART:
-Isabella Rutkowski (514-601-4576)
DAGWOODS:
-Priscilla Calderon (438-490-8492)
SKIN ENVIE:
-Beate Van Huen (514-701-8920)
OVAL COFFEE HOUSE:
-Faith Ste-Croix (number upon request)
Timeline
Barbecue Cleaning and Repair (Seasonal Business)
Myself
05.2023 - Current
Ecommerce Associate
SkinEnvie
05.2022 - 01.2023
Oval Coffee House
John Abbott College
09.2021 - 12.2023
Merchandising Associate
Walmart
06.2021 - 08.2022
Sandwich Maker
Dagwoods Deli
10.2020 - 05.2021
DEC - Arts, Literature And Communications
John Abbott College
High School Diploma -
Westwood High School
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