A customer-service oriented and hard working Pro shop representative bringing two years of experience at a premiere golf course. I am an organized and reliable student with the know-how to run a fast paced golf course environment including multitasking, supervision and training.
Overview
7
7
years of professional experience
Work History
Pro Shop Attendant
Deerhurst Highlands Golf Course
05.2022 - Current
Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
Greeted and offered each member and guest with top notch personal service to ensure customer satisfaction
Took phone calls to book tee times and answer questions pertaining to golf operations.
Supervised back shop staff and was responsible for all related duties to be completed correctly for each shift.
Tracked and reported key metrics such as rounds revenue and merchandise sales.
Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
Operated POS and Micros systems to process payments
Achieved sales targets for incentive programs
Also operated pro shop at the Lakeside Golf course at Deerhurst.
Produce Clerk/Cashier
Metro Grocery Store
04.2016 - 08.2021
Checked for outdated and overripe grocery items and removed from inventory.
Pleasantly greeted customers and provided prompt and courteous service.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Operated cash register for cash, credit card transactions.