Justin Bosley
Napanee,Canada
Summary
Seeking a part time customer service or inside sales positon.
Over 20 years’ experience in retail and customer service roles Personable, friendly and courteous in dealing with the public High-energy and dependable; proven ability to produce within a demanding work schedule Demonstrated communication skills; ability to promote services and products to diverse groups Skilled in identifying and meeting needs of target customer groups Exceptional skills in time management, organization, and resource management Strong team player who can work well individually Available immediately with a valid G driver’s license
Overview
22
22
years of professional experience
Work History
Account Manager
Pro Graphics
04.2024 - Current
- Serve as main point of contact in all matters related to customer concerns and needs
- Maintain accurate records of customer interactions and sales
- Stay on top of accounts and make sure they receive services and products that meet their needs and budget
- Meet regularly with management to discuss progress and find ways to generate new business
Account Manager
Arrow Marketing
08.2022 - 04.2024
- Grew and maintained existing accounts
- Kept detailed records in company CRM
- Worked with decorators and manufacturers to meet tight deadlines
- Clear and articulate phone manner
- Prepared all sales, activity reports, presentations and research as requested
Account Manager
Talbot Marketing
01.2021 - 01.2022
- Act as main point of contact for clients
- Build and maintain strong relationship with clientele
- Maintain understanding of products to give clients best return on investment
- Take inquiries from customers and address needs
- Maintain accurate client records
Inside Sales Representative
Attention Getters
01.2016 - 01.2021
- Responded to online inquiries
- Maintained existing accounts
- Prepared sales proposals for new and existing clients
- Worked with clients to find the best product for their needs
- Maintained product database for sample products in showroom
- Fulfilled all management and office duties when owner and office manager were away
- Built strong relationships with current and new clients
Account Manager
Akran Marketing
01.2016 - 12.2016
- Answered customer inquiries and researched products
- Prepared quotes for existing and new clientele
- Uphold existing client accounts by forming trusting relationships
- Assisted clients discover the best products based on specific needs
Customer Service Representative
Canadian Tire Gas Bar
01.2011 - 01.2015
- Greeted customers and answered questions regarding products and services
- Operated a computerized cash/debit/credit point of sale system
- Handled closing procedures of store
- Kept work area clean
- Inspected, filled and exchanged propane cylinders
Sales Rep/Sales Agent
Multideas Promotions
01.2011 - 01.2013
- Built excellent customer relations and loyalty by providing prompt, friendly and efficient service
- Composed sales orders for products
- Contacted new and existing clients about promotional supply
- Sold a wide array of products such as: clothing, stationary items and sports equipment
Sales Agent
Limestone Marketing
01.2011 - 12.2011
- Sold car care products in a direct sales environment
- Worked from various gas stations, truck stops and retail locations
Sales Associate and Stock Clerk
Giant Tiger
01.2005 - 01.2010
- Helped in training new employees
- Operated cash registers
- Received and counted merchandise brought into the store, stocked merchandise on shelves
- Cleaned and organized stock room and took inventory
Manufacturing Labourer
Empire Maintenance/Goodyear
01.2005 - 12.2005
- Operated various machines in difference areas of the plant
- Loaded tires onto tractor trailers
- Sorted and organized newly made tires
Customer Service Representative
Richmond Fitness Centre
01.2003 - 01.2004
- Signed clients up for memberships and gave tours of the facility
- Demonstrated to clients how to use equipment properly
- Received and counted all merchandise brought into the facility
- Cleaned all exercise equipment
Education
Ontario Secondary School Diploma -
Napanee and District Secondary School
Napanee, ON01.2003
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
References
Available Upon Request
Volunteer Experience
Football Coach, Napanee and District Secondary School
Languages
English
Full Professional
Timeline
Account Manager
Pro Graphics
04.2024 - Current
Account Manager
Arrow Marketing
08.2022 - 04.2024
Account Manager
Talbot Marketing
01.2021 - 01.2022
Inside Sales Representative
Attention Getters
01.2016 - 01.2021
Account Manager
Akran Marketing
01.2016 - 12.2016
Customer Service Representative
Canadian Tire Gas Bar
01.2011 - 01.2015
Sales Rep/Sales Agent
Multideas Promotions
01.2011 - 01.2013
Sales Agent
Limestone Marketing
01.2011 - 12.2011
Sales Associate and Stock Clerk
Giant Tiger
01.2005 - 01.2010
Manufacturing Labourer
Empire Maintenance/Goodyear
01.2005 - 12.2005
Customer Service Representative
Richmond Fitness Centre
01.2003 - 01.2004
Ontario Secondary School Diploma -
Napanee and District Secondary School
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