Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justin Bilicky

KITCHENER,ON

Summary

Dynamic professional with extensive experience as an Independent Contractor, excelling in quality control and customer relationship management. Proven track record in project estimation and contract negotiation, delivering exceptional customer service. Skilled in landscaping design and team collaboration, consistently enhancing client satisfaction and driving business growth through effective problem-solving and technical assistance.

Overview

16
16
years of professional experience

Work History

Independent Contractor

Myself
Kitchener, Ontario
01.2010 - Current
  • Managed quality control and maintained high level of customer satisfaction.
  • Maintained relationships with existing customers while seeking new ones.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Estimated projects, procured materials and controlled costs to meet exact budget targets.
  • Negotiated contracts with vendors for services and supplies.
  • Managed daily operations of the business, including budgeting and financial reporting.
  • Provided technical assistance to clients in using products or services.
  • Brought in substantial word-of-mouth business based on quality of work and customer service skills.
  • Performed quality assurance testing on all products prior to release.
  • Identified needs of customers promptly and efficiently.

Landscaper

MM Property Maintance
Cambridge, Ontario
04.2012 - 01.2017
  • Maintained landscape health through regular watering and fertilization.
  • Collaborated with team members to execute property maintenance tasks efficiently.
  • Cleared debris from properties, ensuring a tidy and safe environment.
  • Communicated with clients to ascertain landscape preferences and needs.
  • Operated lawn care equipment, including mowers, trimmers, and blowers.
  • Weeded flower beds and gardens to eliminate unwanted vegetation.
  • Laid sod on prepared surfaces for optimal landscape appearance.
  • Performed erosion control measures to protect landscape features.

Education

GED -

St Louis
Cambridge, ON
01-2009

Skills

  • Quality control
  • Customer relationship management
  • Project estimation
  • Contract negotiation
  • Technical assistance
  • Landscaping design
  • Property maintenance
  • Customer service
  • Team collaboration
  • Problem solving
  • Equipment operation
  • Workload management
  • Supply chain management
  • Records coordination
  • Material and equipment procurement
  • Error correction
  • Industry regulations knowledge

References

References available upon request.

Timeline

Landscaper

MM Property Maintance
04.2012 - 01.2017

Independent Contractor

Myself
01.2010 - Current

GED -

St Louis

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Justin Bilicky