Justin Bell
Hamilton,ON
Summary
Over 10 years of experience in Customer Support Services, Medical Device Reprocessing and Supply Chain. Resilient and can easily adapt to challenging situations. Excellent in coordination and communication across all sites of Hamilton Health Sciences and outside vendors. Knowledgeable in Meditech, Microsoft Excel, Word, and related computer programs. Knowledgeable in lean process and continuous improvement initiatives. Well organized, efficient, trustworthy and reliable. Years of experience as recognized preceptor within all areas of the Medical Device Reprocessing Department, and outside areas such as Diagnostic Imaging and the Endo department. Continually educated in standard practices and standardization.
Overview
10
10
years of professional experience
Work History
Supply Chain Coordinator
Hamilton Health Sciences
04.2024 - Current
- Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
- Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
- Collaborated with internal and external departments to facilitate smooth accomplishment of deadlines.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Completed frequent inventory counts, assisted in consignment reviews, and resolved discrepancies.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Teamed with sales and marketing teams to confirm that product availability meets customer demand.
- Provided supply chain guidance to team of over 150 employees.
Medical Device Reprocessing Technician
Hamilton Health Sciences
09.2017 - 04.2024
- Delivered exceptional customer service when interacting with healthcare professionals, addressing inquiries or concerns promptly, professionally, and courteously.
- Exhibited strong attention to detail when assembling and packaging sterile devices. Ensuring accuracy of contents and proper labeling for end users, with extraordinary low error rate.
- Improved communication between departments across all sites by providing updates on equipment status and availability.
- Demonstrated adaptability by effectively managing workload fluctuations due to changing demands or emergencies in the healthcare setting.
- Streamlined department operations with effective organization and prioritization of daily tasks according to urgency levels and facility needs.
- Reduced risk of cross-contamination through diligent adherence to established protocols and guidelines for medical device reprocessing.
- Troubleshot medical equipment malfunctions in items such as washer disinfector, cart washer, sterrad machines and sterilizers. Reported issues to appropriate personnel.
- Increased staff knowledge and competency by conducting training sessions on equipment and procedures.
- Promoted a culture of safety within the workplace by participating in safety meetings, trainings, and audits related to medical device reprocessing.
- Boosted team morale by fostering a positive work environment that encouraged open communication, collaboration, and continuous learning among staff members.
- Continually sought opportunities for professional growth and team growth by participating as a preceptor over the course of 5 years. Assisted in the implementation of policies and procedures related to reprocessing, contributing to a more standardized workflow.
Environmental Aide
Hamilton Health Sciences
10.2014 - 09.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Upheld strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
- Minimized disruptions to hospital operations with efficient coordination of housekeeping services around patient care schedules.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Education
Supply Chain Management - Supply Chain And Operations Management
George Brown College
Toronto, ON12.2023
Lean Healthcare Yellow Belt -
Leading Edge Group
Toronto, ON12.2022
Certified Medical Device Reprocessing Technician -
CSA Group
Hamilton, ON12.2021
Medical Device Reprocessing course with Certificate - Healthcare
Mohawk College
Hamilton, ON12.2017
High School Diploma -
St Thomas More Catholic Secondary School
Hamilton, ON12.2014
Skills
Supply Chain Management
Analytical and Critical Thinking
Organization and Time Management
Attention to Detail
Relationship building
Dependable and Responsible
References
- Terry Crouse, Supervisor, Medical Device Reprocessing Dept., McMaster site, Crouset@hhsc.ca, 905 521 2100 ext 76108
- Erin McGinnis, Educator, Medical Device Reprocessing Dept., Hamilton Health Sciences, Mcginnise@hhsc.ca, 905 521 2100 ext 44581
- Krista Boyle, Supervisor, Medical Device Reprocessing Dept., Hamilton Health Sciences, boylek@hhsc.ca, 905 521 2100 ext 43585/41191
- More available upon request.
Timeline
Supply Chain Coordinator
Hamilton Health Sciences
04.2024 - Current
Medical Device Reprocessing Technician
Hamilton Health Sciences
09.2017 - 04.2024
Environmental Aide
Hamilton Health Sciences
10.2014 - 09.2017
Supply Chain Management - Supply Chain And Operations Management
George Brown College
Lean Healthcare Yellow Belt -
Leading Edge Group
Certified Medical Device Reprocessing Technician -
CSA Group
Medical Device Reprocessing course with Certificate - Healthcare
Mohawk College
High School Diploma -
St Thomas More Catholic Secondary School
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