Justice Okereukwu
OTTAWA
Summary
Reliable and dedicated Business Systems Specialist with expertise providing practical solutions to project managers while independently handling project activities and team needs. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Highly organized in preparing project documentation, implementing change management procedure and improving project management process.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialist, Safety Programs & Projects
NAV CANADA
01.2024 - Current
- Collect, maintain, and communicate clear and compelling business objectives for future improvements to safety programs and safety/quality-led business applications.
- Improve business processes by analyzing system requirements and implementing effective solutions.
- Facilitate interaction among NAV CANADA business/external entity groups involved to create sense of energy/support and buy-in on direction and decisions.
- Communicate changes, enhancements, and modifications of business requirements verbally or through written documentation to stakeholders, so that issues and solutions are understood.
- Analyze user feedback to identify areas requiring improvement, prioritizing enhancements based on impact potential.
- Increase project visibility by creating comprehensive dashboard in MS Dynamics 365 for real-time status updates, improving stakeholder communication.
- Identify areas for improvement in existing applications, implementing necessary changes to boost performance and usability.
- Leverage Power BI tools within SharePoint to create interactive dashboards and reports for decision-makers, enabling data-driven insights.
- Perform internal system acceptance to deliver well-tested enhancements and meet business requirements.
Project Management Coordinator
National Research Council
03.2023 - 01.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between business development team and project managers to facilitate communication and kept appropriate parties updated on project developments.
- Managed competing demands and consistently adapted to frequent change, delays and unexpected events.
- Provided project management input and feedback on departmental initiatives, directives and strategies to improve project management processes.
- Developed and maintained program/project plans using SAP Project Systems based on program implementation plans and project proposals in collaboration with project managers and research leaders.
- Implemented program/project plan revisions within systems in response to change requests.
- Provided support, solutions and expertise on project management practices, system and tools; collaborated with project managers/research leaders regarding integration of project plan structures, budgets, milestones and deliverables.
- Provided advice, coaching and training to administrative and research staff on application of project management practices and use of SAP Project Systems module.
- Supported entry and maintenance of all project data in SAP Project Systems and maintained program master data, while reviewing project data quality and resolve any identified problems.
- Generated monthly reports for project status updates and performance for senior management.
- Primarily in charge of creating special projects in collaboration with project managers and coordinating change management processes.
Testing Analyst
Canada Revenue Agency
08.2022 - 03.2023
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Advised developers on problems with databases, performance and other issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Developed new and revised existing testing conditions in order to test requested system specification changes/requirements made by functional teams.
- Prepared test case material based on developed test conditions.
- Prepared incident reports using JIRA that identify system deficiencies and verified resolution of such deficiencies.
- Performed examination and analysis of applicable testing output and verified result updates to information systems.
- Performed on-going monitoring of applicable production programs, assessing functionality within MyAccount portal and reported on findings.
- Performed testing on numerous special projects such as One-Time Canada Housing Benefit, Canada Dental Benefit, Canada Child Benefit, Non-resident Tax Account and other cross-functional projects.
Junior Project Officer
Evident Corporate Investigations
11.2018 - 04.2021
- Communicated project progress and daily incidents to senior management.
- Defined and documented scope and objectives for project; composition, roles and responsibilities, and terms of reference for project team.
- Identified potential project risks and assisted in development and implementation of strategies to minimize impact.
- Formulated statements of problems; established procedures for development and implementation of significant, new or modified project elements to solve these problems.
- Prepared plans, charts, tables, and diagrams to assist in analyzing or displaying problems, and worked with variety of project management tools.
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
Project Assistant
J & H Builders
05.2016 - 06.2018
- Provided recommendations regarding potential changes in scope and identified ways to improve customer satisfaction.
- Conducted regular reports on market trends and key performance indicators to achieve beneficial results.
- Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven record-keeping strategies.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Documented and distributed subcontracts, purchase orders, work releases and other similar project related contracts
Education
Bachelor of Arts - Economics
University of Saskatchewan
Saskatoon, SK10.2016
Skills
- Multitasking
- Report Preparation
- Strong Organizational Acumen
- Microsoft Office Suite
- Microsoft PowerApps
- Microsoft Dynamics 365
- Power BI
- Project Management
- Analytical
- Azure DevOps
- ServiceNow
- Customer Service Orientation
- Verbal & Written Communication
- SAP-PS
- Software System Integration
- JIRA
- Agile Project Management
- System Enhancements
- Adaptability
- User Acceptance Testing
- Business Process Analysis
- Requirements Gathering
Certification
Project Management Certificate 12/2022
Centennial College, Toronto, ON
Timeline
Specialist, Safety Programs & Projects
NAV CANADA
01.2024 - Current
Project Management Coordinator
National Research Council
03.2023 - 01.2024
Testing Analyst
Canada Revenue Agency
08.2022 - 03.2023
Junior Project Officer
Evident Corporate Investigations
11.2018 - 04.2021
Project Assistant
J & H Builders
05.2016 - 06.2018
Bachelor of Arts - Economics
University of Saskatchewan
Similar Profiles
Keagan SlupskyKeagan Slupsky
Flight Service Specialist (trainee) at NAV CANADAFlight Service Specialist (trainee) at NAV CANADA
Eileen CordickEileen Cordick
IFR Air Traffic Controller at Nav CanadaIFR Air Traffic Controller at Nav Canada
RAMONA SYLVANRAMONA SYLVAN
Site Manager - TORONTO FIR at Nav CanadaSite Manager - TORONTO FIR at Nav Canada