Justice Keats-Fitzgerald
Listowel
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Sales Floor Associate
Walmart
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
Customer Service Representative
Domino's Pizza
12.2016 - 08.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Listowel District Secondary School
Listowel, ON2021
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Cash Handling
- Merchandise Display
Languages
English
Native or Bilingual
French
Elementary
Timeline
Sales Floor Associate
Walmart
06.2022 - Current
Customer Service Representative
Domino's Pizza
12.2016 - 08.2018
High School Diploma -
Listowel District Secondary School
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