Justen Lackey
Edmonton,AB
Summary
I am a results-driven General Manager with expertise in operations management, fostering a positive work environment, and enhancing productivity. Proven ability to streamline processes and build strong relationships, leading to high employee satisfaction and improved profitability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Little Brick Cafe
12.2018 - 03.2026
- Oversaw daily operations ensuring high-quality customer service and efficient workflow.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Analyzed financial reports to identify trends and improve profitability through strategic adjustments.
- Managed inventory levels, optimizing supply chain processes for timely product availability.
Test Kitchen Cook
Black Box Hosptitality
06.2016 - 10.2019
- Cleaned and sanitized work areas, utensils and equipment.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Ensured food safety and sanitation standards were consistently met in all food preparation areas.
Cook/Barista
Cafe Blackbird
09.2013 - 10.2016
- Maintained cleanliness and organization of kitchen workspace, adhering to health and safety standards..
- Assisted in training new staff on cooking techniques and food safety protocols.
- Prepared diverse menu items in accordance with established recipes and quality standards.
Barista
Jeffreys Cafe
05.2010 - 02.2013
- Crafted high-quality beverages using espresso machines and manual brewing techniques.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons..
- Trained new baristas on beverage preparation and operational standards.
Education
Cook
Northern Alberta Institute of Technology
Edmonton05.2017
High School Diploma -
Ross Sheppard High School
Edmonton, AB06.2013
Skills
Leadership and team building
Problem resolution
Operations management
Staff management
Efficient multi-tasker
Time management
Relationship building
Certification
Food Handling Permit
Proserve
Timeline
General Manager
Little Brick Cafe
12.2018 - 03.2026
Test Kitchen Cook
Black Box Hosptitality
06.2016 - 10.2019
Cook/Barista
Cafe Blackbird
09.2013 - 10.2016
Barista
Jeffreys Cafe
05.2010 - 02.2013
Cook
Northern Alberta Institute of Technology
High School Diploma -
Ross Sheppard High School