Justen Becerra
Sacramento
Summary
I enter every aspect of my life with an unshakable commitment to excellence, fueled by an obsession to be the absolute best in everything I do. I have faced and overcome the toughest challenges, emerging stronger because I consistently give 100%, never settling for less. My resilience, discipline, and relentless work ethic are matched only by my passion for serving others. Guided by my faith, I draw strength and purpose from God, channeling that drive into making a meaningful impact in my community. Employers can count on me to bring not just skill, but unwavering dedication, integrity, and the determination to exceed every expectation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Target
12.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
High-End Restaurant Expo
House of Oliver
06.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
High-End Busser
Mimosa House
06.2024 - 12.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Crew Member
Dave's Hot Chicken
11.2023 - 06.2024
- Maintained a positive demeanor while serving customers and collaborating with the team
- Can handle pressure, grand opening had over 100 orders at any given time, I got each order out within 6 minutes.
- Worked effectively as part of a cohesive team to ensure smooth operations
- Performed efficiently under pressure, meeting high-demand situations with composure
- Adhered to company regulations, including setting timers and maintaining cleanliness standards
- Ensured workstations were consistently clean and well-organized
- Maintained product freshness and quality at all times.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Sales Representative
Fusion Marketing
01.2022 - 01.2024
- Developed and maintained relationships with customers to drive sales
- Achieved and exceeded sales targets through effective communication and negotiation
- Provided excellent customer service to ensure customer satisfaction and repeat business.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Office Assistant
School District of Hemet California
01.2022 - 06.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Snack Bar
McSweeney Elementary School
08.2015 - 12.2015
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Accounting
Sacramento City College
Sacramento, CA06-2028
Associate of Science - Accounting
Sacramento City College
Sacramento, CA12-2025
Skills
- Excellent sales skills
- Strong teamwork and collaboration skills
- Effective under pressure
- Teamwork and Collaboration
- Customer service
- Data entry
- Customer relations
- Book keeping
Certification
- Licensed Food Handler
Extracurricular Activities
4x Varsity Soccer 1x Varsity Football 3x Varsity Track
Timeline
Customer Service Representative
Target
12.2024 - Current
High-End Restaurant Expo
House of Oliver
06.2024 - 06.2025
High-End Busser
Mimosa House
06.2024 - 12.2024
Crew Member
Dave's Hot Chicken
11.2023 - 06.2024
Office Assistant
School District of Hemet California
01.2022 - 06.2023
Sales Representative
Fusion Marketing
01.2022 - 01.2024
Snack Bar
McSweeney Elementary School
08.2015 - 12.2015
Bachelor of Science - Accounting
Sacramento City College
Associate of Science - Accounting
Sacramento City College
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