Jurnie McIntosh
Lower Sackville,NS
Summary
I am a motivated and detail-oriented university student with strong communication, teamwork, and problem-solving skills, currently seeking a full-time position. My experience in academically related roles, childcare, leadership, and customer service has allowed me to develop a versatile skill set and a strong work ethic, making me a capable and reliable candidate for a wide range of positions.
I bring a strong work ethic, professionalism, and a willingness to take on challenges, while maintaining attention to detail and a positive attitude. Through my diverse experiences, I have developed time management skills, responsibility, and the ability to interact respectfully and effectively with a wide range of individuals. I am eager to apply these strengths in a full-time role where I can continue to grow, contribute value, and support organizational success.
Overview
9
9
years of professional experience
Work History
Housewares Associate
Mission Thrift Store
Lower Sackville, NS
04.2024 - Current
- Trained new associates on product knowledge and store policies to enhance team performance.
- Provided exceptional customer service, assisting customers in selecting housewares products that met their needs.
- Contributed to sales growth by consistently meeting or exceeding individual sales goals.
- Optimized store layout by utilizing space effectively for optimal product presentation, enhancing shopper visibility.
- Coordinated the setup of promotional displays during seasonal changes or store-wide events, generating interest from shoppers.
- Worked closely with other departments to ensure seamless service for customers seeking assistance outside of the housewares section.
Dog Walking Volunteer
Colchester SPCA
Truro, NS
01.2025 - 04.2025
- Ensured a safe environment for dogs by closely monitoring interactions and promptly addressing any issues that arose.
- Developed strong bonds with dogs, fostering trust and loyalty through consistent care and attention on walks.
- Supported local animal shelters by volunteering to walk dogs in need, increasing their chances of adoption.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Monitored animals for behavioral problems and signs of health issues.
- Assisted with development of animal behavior modification plans.
- Assisted in creating adoption videos.
- Assisted in promoting adoption.
Volunteer Wildlife Rehabilitation
Cobequid Wildlife Rehabilitation Centre
Truro, NS
01.2024 - 04.2024
- Assisted with animal handling
- Assisted with animal intakes
- Prepared safe travelling kennels for intakes and releases
- Feeding wildlife animals
- Insuring that the centre is well maintained and clean
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Customer Service Representative
Walmart
Bedford, NS
01.2022 - 09.2023
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Maintained current knowledge of evolving changes in marketplace.
- Handled customer inquiries and high volume calls to solve billing and ordering problems
- Worked within other departments like electronics, cashiers, garden centre, unloading, online orders and front end in order to drive seamless operations that ultimately benefit the end-user experience.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees
- Developed a strong understanding of managers duties and filled in when needed.
Volunteering
SPCA Dartmouth
Dartmouth, NS
06.2023 - 07.2023
- Dog walking
- Helping with donation intake.
- Provided support for animals such as cats, dogs and rabbits.
Customer Service Representative
Tim Horton's
Middle Sackville, NS
01.2020 - 10.2020
- Prepared orders
- Maintained cleanliness of store
- Worked overtime hours
- Worked in a fast paced setting
- Worked many positions such as window, food preparation, taking orders, baking, cleaning and closing staff.
- Enhanced customer satisfaction
- Resolved customer complaints with empathy
- Assisted customers in navigating company website and placing online orders
Volunteering
Keough Lane Stables
Windsor Junction, NS
01.2017 - 09.2019
- Mucked trails and stalls
- Fed horses
- Prepared hay for feedings
- Assisted in tacking up horses
- Maintained cleanliness of tack storage area
- Maintained cleanliness of the barn
- Participated in group riding lessons
Education
Bioveterinary Science
Dalhousie University
Truro, NSHigh School Diploma -
Sackville High School
Lower Sackville, NS06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Cash-handling
- Animal handling expertise
- Farm animal care
- Knowledge of and practice within animal welfare standards
- Analysis of animal behavior
- Animal rehabilitation
- Education within environmental sciences, wildlife, and animal management
Languages
French
Professional Working
English
Native or Bilingual
Timeline
Dog Walking Volunteer
Colchester SPCA
01.2025 - 04.2025
Housewares Associate
Mission Thrift Store
04.2024 - Current
Volunteer Wildlife Rehabilitation
Cobequid Wildlife Rehabilitation Centre
01.2024 - 04.2024
Volunteering
SPCA Dartmouth
06.2023 - 07.2023
Customer Service Representative
Walmart
01.2022 - 09.2023
Customer Service Representative
Tim Horton's
01.2020 - 10.2020
Volunteering
Keough Lane Stables
01.2017 - 09.2019
High School Diploma -
Sackville High School
Bioveterinary Science
Dalhousie University