Juries Roldan
252 Albany Drive Edmonton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Food Counter Attendant
Zaps Holding Ltd. | Tim Hortons
10.2018 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
- Consistently met or exceeded performance goals related to speed of service, order accuracy, and customer satisfaction ratings.
- Managed multiple tasks in high-volume environment. meet customer demand.
Supervisor
AlFozan Company | Vilebrequin Boutique
04.2011 - 03.2013
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Evaluated customer needs and feedback to drive product and service improvements.
- Selected and managed vendors while overseeing cost of ownership.
- Managed team and trained new workers and monitored performance.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
Sales Associate/Cashier
M.H. Alshaya Co W.L.L. | Mothercare
12.2009 - 03.2011
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Cashier
Landmark Group | Centre Point Store
06.2008 - 07.2009
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Member
Kout Food Group | Burger King
11.2004 - 05.2008
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Office Administration
ERP College
Calgary, AB08.2024
Skills
- Computer Skills
- Adaptability and flexibility
- Organizational Skills
- Accuracy and Efficiency
- Leaderships qualities
- Excellent Work Ethic
- Effective communication
- Customer Engagement
Languages
English
Professional Working
Timeline
Food Counter Attendant
Zaps Holding Ltd. | Tim Hortons
10.2018 - 08.2019
Supervisor
AlFozan Company | Vilebrequin Boutique
04.2011 - 03.2013
Sales Associate/Cashier
M.H. Alshaya Co W.L.L. | Mothercare
12.2009 - 03.2011
Cashier
Landmark Group | Centre Point Store
06.2008 - 07.2009
Team Member
Kout Food Group | Burger King
11.2004 - 05.2008
Office Administration
ERP College
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