Jurany Murillo

Organized and dedicated Administrative Assistant with a Bachelor Degree in Business Management, proven track record of providing exceptional customer service in fast-paced environments. Good domain of office tools such as Microsoft Word, Outlook, and Excel. An excellent English and Spanish writing, listening, speaking, and reading domains. Excellent keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Administrative Assistant, 08/2023 Canadian Linen and Uniform Service, Canada Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors., Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate their requests., Demonstrated strong organizational skills by efficiently prioritizing and managing multiple deadlines with competing priorities, resulting in timely completion of tasks and projects., Demonstrated initiative and sound judgement when working autonomously with little guidance, taking well-informed decisions to resolve problems and streamline workflow. Managed the filing system, entered data and completed other clerical tasks. Managed phone and email correspondence and handled incoming and outgoing mail and faxes., Handled confidential and sensitive information with discretion and tact.,Handled cash transactions and maintained sales and payment records accurately.
• Administrative Assistant, 09/2019, 12/2021, Teradata Corporation, Bogotá, Colombia, Managed the agenda of executives and staff, scheduling and monitoring different meetings., Handled and tracking of confidential files for administrative and commercial areas., Coordinated events and company activities for clients and employees., Prepared and distributed correspondence to staff., Organized, marked, and packed national and international shipments for clients and staff., Placed purchase orders such as the cafeteria and paper supplies for the administrative area., Coordinated travel and hotel arrangements for executives and staff., Organized incoming and outgoing communication, such as mail, emails, and phone calls., Managed the database of old and new customers to monitor their requirements.
• Administrative Assistant, 07/2018, 07/2019, IPG Media brands, Bogotá, Colombia, Managed customer service inquiries and monitored the progress and resolution of requests., Created purchase orders in SAP, such as cafeteria and paper supplies for the administrative area., Carried out the reported expenses of executives and submitted them to the financial area., Held events and activities for customers and staff according to the requisition of the administrative area., Supported the administrative and accounting area by receiving and processing invoices., Managed the agenda of the CEO creating and controlling personal and professional meetings., Maintained confidentiality regarding the information managed in the management area., Managed cash to cover minor office expenses for the administrative area.

• Indigenous Insights Certification, University Winnipeg, December 2022